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One thing I find challenging is where to draw the line between being friendly/entertaining, while of course being informative, and being a bit more hard-nosed.

Some of my students seem to be on the verge of un-interested in being there, and I fear that any forceful presentation may scare them off. Some of them need this forceful presentation, because they're "slacking off"....

Any ideas on how to strike this balance?

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