Tuition and Financial Aid | Origin: AC105
This is a general discussion forum for the following learning topic:
Admissions Compliance Best Practices --> Tuition and Financial Aid
Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.
I learned that its best to seek the experts to ensure school stays in compliance, and admission should be focus on admitting students while financial aid office should receive all the questions related to financial aid. Once we start to be "helpful" we are bypassing the internal administrative protocols which protect the student and the college.
I learned how important it is to always be transparent and brief when discussing Financial Aid, as the job of an Admissions Rep, we should refrain from going into details regarding Financial Aid and leave that for a Financial Aid Rep so the information is always accurate across the board and there's no discrepancies or false information shared.
This module reminded me of the importance of being clear and transparent when discussing tuition and financial aid. I will continue providing accurate information and referring students to the appropriate financial aid resources when needed.
