Information Update
I will update the information of my resource notebook every week or when I need it.
I´ve got a question. If an student ask me about some information not including on the catalog or in the enrollment contract...Must I give him that information?
I know that admission´s staff must give an accurate information but in sometimes the students or prospective students ask about things aren´t related with the institution.
Veronica,
Yes, it is our obligation to provide the answers to the questions. Absence of providing information is considered misleading the student and against the law.
Patty Aronoff
When information is updated for FA do Admission Reps have to take a training class?
Tarsha,
It is dependent upon the requirements of your individual management and institution.
Patty Aronoff
