Facilitation: what is it really?
Reflecting on facilitation really comes down to one question for me: did students actually learn, and did they feel supported in the process? Engagement, communication, and a safe learning environment are strong indicators that facilitation is working. When students participate regularly, collaborate with each other, and communicate respectfully, it shows the course environment is healthy.
I also think reflection has to include looking at outcomes and assessments. If student performance isn’t where it should be, that’s a signal to review how expectations, instructions, or feedback were delivered. Student evaluations are helpful too, but they should be considered alongside performance data and course interactions.
Effective facilitation means guiding learners, encouraging participation, and providing timely, meaningful feedback — while continuously adjusting to improve the learning experience.