Creating friction in the discovery phase from a potential student to a program has no place in today's marketplace.  Competition, variety and the cost associated with education allow students to be demanding (in a healthy way) of programs to compete for their business and attention.

Making the application process frictional benefits no one...especially the prospective student.  An institution needs certain information about a prospective student to help guide the student, but the institution needs to be sensitive to the arduous nature of some requests. 

Transparency and honest with perspectives residence wanting to attend a two-year postdoctoral fellowship is critical.  The time commitment and academic and clinical rigors need to be discussed openly and honestly.  Moreover, no guarantees of post-attendance employment should ever be implied.  This is not to say you should not talk about employment opportunities...you should.  I think the education of why your program is "decidedly and distinctly different" is appropriate and market responsive.

The interview should be a discovery session between you and the prospective candidate to your institution.

I think students may not understand the differences between accreditation, and transfer of credit however, I think we can assist them with understanding what they need and who is best suited to help them. For the school to stay in compliance, as instructors this module really helps to delineate policy. 

I learned that its best to seek the experts to ensure school stays in compliance, and admission should be focus on admitting students while financial aid office should receive all the questions related to financial aid. Once we start to be "helpful" we are bypassing the internal administrative protocols which protect the student and the college. 

This module taught me to use government approve site for employment information. As economy changes, my story of employment during very prosperous times, may not apply when the economy is in a recession. So, when dealing with impressionable young minds is best to be very careful not to falsely reassured them.  The challenges are real. 

I think its important to understand the role of compliance because we do hear during political platforms the burden of student debt. This module has put it into perspective on how we play a role in managing student expectations from the start with transparency through their entire education process. 

I learned that effective listening requires focus, patience, and avoidance assumptions. I apply this by listening more attentively and asking questions to better understand students' needs and concerns.  

I learned that effective listening involves paying attention, avoiding assumptions, and understanding others. 

I learned that effective listening requires paying attention, avoiding assumptions and understanding the speaker's perspective. I will apply this by being more present during conversations and asking open- ended questions to better understand prospective students' need. 

Listening means paying attention. It helps me understand others better.