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Ask a question from your peers to help you in your professional work. Seek different points of view on a topic that interests you. Start a thought-provoking conversation about a hot, current topic. Encourage your peers to join you in the discussion, and feel free to facilitate the discussion. As a community of educators, all members of the Career Ed Lounge are empowered to act as a discussion facilitator to help us all learn from each other.

Performance Measures

Of the performance measures presented in this course which ones have you used? Which have been the most effective in addressing your organization's needs?

The Most Challenging Component to Write

The official business plan has several key components. In your opinion, which component is the hardest to write? Why?

The Executive Summary

What are two main purposes of the Executive Summary? What value does the Executive Summary have to the reader?

Case or Plan?

What are the major differences between a business case and a business plan? How might a business case spearhead a new idea or project?

Communicating Your Case

What might be at least three aspects that you would consider when communicating your case to an audience of potential stakeholders?

Customer First Service Versus Customer Service

Regarding your school's students and employers, what do you believe is the difference between "customer first service" and "customer service?"

The Customer Bottom Line

Everything considered, what is the bottom line principle of a real customer focus?

The Budget as a Financial Tool

A budget is as much a planning tool as it is an operational tool. Do you agree or disagree with this statement? Please explain.

The Most Difficult Component

When developing your department's budget, what is the most difficult component (or components) to project or measure?

The Wonderful World of Finance

"Financial Management not only addresses an organization's financial resources, but also its financial sources." Do you agree or disagree with this statement. Why?

Practical Finance

Essentials of Finance tell us the overall business value of financial reporting tools such as the balance sheet, income statement, cash flow statement and ratio analysis, but from a practical standpoint, how do such tools help you manage your specific department, campus or division?

Marketing the Brand

What direct impact do you believe, if any, does a school marketing campaign have on admissions sales? Does your school "brand itself?" If so, what effect does your school brand have on enrollments?

The Marketing Plan

What are the major components of your department's or school's marketing plan? What process does your school follow when putting its marketing plan together?

Process! Process! Process!

Business Process Improvement involves analyzing current business processes, redesigning and improving them where needed and implementing new processes as well. What factors do you consider when determining whether or not a business process needs to be redesigned or improved?

The Bottom Line

What do you believe are the most direct effects or influences that business process improvement have on the bottom line?