Financial aid is an important part of getting students enrolled and ready to progress toward their achieving their educational goals.  Financial aid requirements and regulations frequently change so it is critical that financial aid professionals stay informed. This group is for financial aid professionals who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 

 

 


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Application Process | Origin: FA210 | New comment by Joseph Weber

The clarification of a student with an unborn child.  

Student Financial Aid Audits | Origin: FA110 | New comment by Sharon Rousseau

Huges fines and jail time for fraud.

Timeliness, Accuracy & Service | Origin: FA110 | New comment by Sharon Rousseau

I learned to take ownership of the problem or the complaint.  Don't tell the student I don't know that I will get back too them.  

The Roles of Compliance Team Members | Origin: FA231 | New comment by Katheryn Bugarin

Teamwork is the key in passing compliance regulations. The work cannot be done by just one department or one person. Success can be achieved by conserted effort of everybody within the institution.

Campus-Wide Compliance Issues | Origin: FA231 | New comment by Katheryn Bugarin

I have learned the importance of protecting copyrighted materials, protecting student's personal information and proper dissemination of school information such as financial assistance to students...

Student Accounts (Bursar) | Origin: FA231 | New comment by Katheryn Bugarin

I've learned the importance of compliance audits in making sure that the school accurately reconciles all feredral funds received and everything is accounted for. Regulations for dispersing and...

Academics | Origin: FA231 | New comment by Katheryn Bugarin

To continue receiving title 4 funding, an academic evaluation is done  after each pay period. Students must meet satisfactory progress to get financial aid.

Compliance Starts with Admissions | Origin: FA231 | New comment by Katheryn Bugarin

Consistency and transparency is the main factor in upholding proper Admissions standard. 

Professional Judgment | Origin: FA210 | New comment by Katheryn Bugarin

PJ is a case to case basis and would always need to be supported by documentation. 

Comment Code Results in C-Code on ISIR/SAR | Origin: FA210 | New comment by Katheryn Bugarin

C-Codes need to be addressed immediately so processing of student's financial aid will not be delayed.