Financial aid is an important part of getting students enrolled and ready to progress toward their achieving their educational goals.  Financial aid requirements and regulations frequently change so it is critical that financial aid professionals stay informed. This group is for financial aid professionals who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 

 

 


Join Group

Business Office Processing | Origin: FA110 | New comment by Tangela Scott

I was unaware of the Exit Counseling and I wonder if this process has decreaed the number of loans that have been defaulted on due to the student's inability to pay based on the job markets.  

Timeliness, Accuracy & Service | Origin: FA110 | New comment by Tangela Scott

I have learned that the FA process is an integral part of the studnet's higher education experience. Learning the operational aspect of FA has helped me to gain a broader piocture of how students...

Student Financial Aid Audits | Origin: FA110 | New comment by Valerie Grenzer

Ways to get fined and the cost and consequences for the school.

Reports and Notifications | Origin: FA110 | New comment by Valerie Grenzer

The information that is needed to be reported to the Department of Education and the the types of reviews that the Department of Education conducts.

Business Office Processing | Origin: FA110 | New comment by Valerie Grenzer

I learned that an Exit Counseling has to be conducted, the Title IV credit balance and the RT IV calculation.

Timeliness, Accuracy & Service | Origin: FA110 | New comment by Valerie Grenzer

The importance of doing everything in a timely matter but being empathatic while doing it. I learned the different steps of the FASFA application and what happens in the back and how the student gets...

Timeliness, Accuracy & Service | Origin: FA110 | New comment by Cyndy Donnelly

How important it is to be timely, empathatic, the student needs to feel they are valued and important.  I enjoy helping others, and strive to provide the best service I can, and always strive to...