Upon arrival students should be met with visual and verbal prompts to help them with their Financial Aid journey and also makes the student aware that the institution is a constant source to educate them how to be good stewards over their financial commitment.

This information was very helpful, as it supports financial aid officers in maintaining compliance while also ensuring that students remain compliant with federal funding requirements.

I learned that clear and honest communication is essential as well as a big part of our service to students

I feel that it’s essential to stay up to date with the ever-changing rules, as new requirements each year affect how schools must operate to remain in compliance.

I learned that clear communication and consistently providing excellent customer service are essential in all situations.

In this lesson I learned how quickly fines can accumulate for schools and how crucial it is to stay fully compliant. This showed me the importance of being a trustworthy and dependable institution for students.

This lesson opened my eyes to the complex financial aid system and made me appreciate both the business office and financial aid office more. 

I'm in a graduate program, and I learned how complex Financial Aid is and all the behind-the-scenes steps that are involved. 

I learned that the verification process plays a critical role in making sure a student truly qualifies for federal financial aid.