Everyone involved in student services should listen to this lesson.

The handling of FA by a college/university could make or break the college/university.  Care should be taken on the hiring of FAO's.  Continuing Education is critical.

There various responsibilities in connections with maintaining a good standing with the US Department of Education when managing Title IV funding for an institution.

PJ's cannot and shouldn't be used if parent/s refuse to fill out FAFSA and refusal must be in writing and documented.

I have learned that timliness, accuracy and service are keys components in running a financial aid office smoothly. I will especially keep in mind the pointers given to handle student complaints....

Use the Tax verification tool each and every time.

FAFSA has multiple ways to be completed.  It can also be completed by a student long before chosing a college or university to attend.  I'd suggest that students who are interested in...

Involving the student from the very beginning and keeping them involved throughout will help them from not following through.  They will have better knowledge of how their loan works and how to...

Students will feel less intimidated if offices are decorated.  Repitition of information is critical to retention of materials presented.

This is a general discussion forum for the following learning topic: Regulatory Compliance - Outside the Financial Aid Office --> The Roles of Compliance Team Members Post what you've l...