Be sure to do everything properly, mistakes can result in significant fines.

Gaining a deeper understanding of the institution’s role in financial aid was especially helpful.

Exceptionally clear, educational, and beneficial.

Through this module, I’ve come to understand that the true efficiency of a financial aid office extends beyond timeliness and precision, it depends on fostering an environment of empathy, accountability, and genuine support for students. The staff’s professionalism and empathy profoundly shape the student journey.

Financial Aid Administrators must make reasonable decisions that align with the provision's intent, and the school is responsible for ensuring all PJ decisions are fully documented. This will comply with DOE regulations and school will keep it for auditing purposes. 

C-codes has to be resolved with proper documentation and written statements. 

The verification process is one of the most important steps to make sure that student is eligible to receive federal aid.  

A FAFSA application should be completed as soon as it is published on 10/01. For the first time in history, this year it was published sooner. 

It’s so important to maintain perspective and stay focused on finding solutions. Our goal is to help students, not add to their stress. I look forward every day to working with and supporting our students. Good customer service should be shown every day, to every student, at all times.

I gained an understanding of how the Department of Education implements the 90/10 rule and its impact on institutional funding compliance.