Collaboration creates team efforts into results.  

Being aware of generational  differences and appreciated them, helps build trust.  

This module was a great introductory on how to present myself over the phone.   

In this section, I learned how to assist a student and best ways to guide a student. I also gained knowledge on how to navigate the student through challenges  

We can only see the tip of the iceburg when it comes to the students situation, to be successful we need to explore these elements. 

Te Whare Tapa Wha I used to hear that before but now I have a better understanding of it. The four-component that summarized>nergy are: physical, spiritual, psychosocial, and family.  

What I learn from this module: Positive attitude can increase teamwork, improve communications, raise morale, and enhance productivity.  

Trust is pivotal for the admissions and student relationship, it is the basis of the relationship cycle. It sets the relationship up for success when you develop rapport and trust at the beginning of...

focus on active listening  

Avoid filters like personal bias when listening