I have learnt that it is important to communicate using all the available channel to ensure the student gets the information accurately and to clarify changes in information immediately as they occur.

I have learnt that it is important to communicate in segments as not to overwhelm the student listening with excess information at the same time as they may lose concentration.

I have learnt how to renew my communication context to ensure I am actually consistent in my communication and also ensure i have a good energy when communicating.

I think an enrollment checklist would be awesome to give to students, so they are clear on what their next steps are.  

Overtime we as advisors need to look at how we manage communication. Are we communicating the same way year after year, have we adjusted our changed our strategies. When to use standardization and when to use personalization.

Communication and how we deliver them (modalities), when to switch and which is more effectively understood to the one receiving the information plays a key roll.

Take your time, reframe if necessary, making sure the information you have delivered is understand completely without overloading.

I am not an Admissions Professional; I am with Financial Aid.  However, I can see the foundation that Admissions lays for Financial Aid.  

This is a general discussion forum for the following learning topic:

Admissions Compliance Best Practices --> Accreditation, Transfer of Credit, and Licensure

Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.

This is a general discussion forum for the following learning topic:

Admissions Compliance Best Practices --> Tuition and Financial Aid

Post what you've learned about this topic and how you intend to apply it. Feel free to post questions and comments too.