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Your attitude plays a significant role in how you approach life and its challenges. It is a choice that we make every day.

It was insightful to understand the categorization of team roles into three groups action oriented, people oriented, and thought oriented. 

If executed properly collaboration promotes problem-solving and decision making which leverages a team’s unique perspectives, builds trust and empowers those participating.

Understanding generational communication can foster a clear vision, positive culture, and support increased productivity.

Understanding varying generations encourages the promotion of diversity, equity, and inclusion.

By building relationships you develop more buy-in and also increase the chance for referrals. 

Adding value is what connects the attributes to the goals of the student. 

The concept of Global Listening is really interesting and absolutely essential. It was eye-opening how often we drift into Internal Listening. 

I learned the importance of Attitude and People Skills, not just product knowledge. Sometimes we get too excited about what we're discussing and want to just dump information on students, but this process needs to be more collaborative. 

I have learned to differentiate between empathy and sympathy and to be aware of circumstances that may contribute to the unique perspective of others. 

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