In an increasingly competitive and highly regulated environment, admissions personnel must achieve the highest standard of performance to succeed. They must foster an environment of trust and maintain a customer-first attitude. This group is for admissions personnel who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape. Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 

 


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Making the Connection | Origin: AD105 | New comment by Jerilyn Ladnier

The 4 skills to communicating is body languarge, attitude, people skills and product knowledge. Knowing what my strengths are in these areas will help me to communicte better and to strengthen in the...

Advanced Listening Skills | Origin: AD105 | New comment by Jerilyn Ladnier

The module covered the importance of staying focused as you listen to people. 

Principles of Communication | Origin: AD105 | New comment by Jerilyn Ladnier

Body language and tone are very important in conveying your message to someone and interpreting what someone is trying to tell you.

Improving Teamwork | Origin: AD107 | New comment by lori snyder

Workplace must value teamwork.  Its a great tool and when used correctly it can do geat things for the workplace.

Principles of Effective Collaboration | Origin: AD107 | New comment by lori snyder

Great information. Its important to know the importance of shared accountibilty, equality, what is shared responsility, and shared resources.

Generational Communication Preferences | Origin: AD107 | New comment by lori snyder

It is interesting to find out what way students like to communicate with the faculty. 

Understanding the Generations | Origin: AD107 | New comment by lori snyder

Great information on the different ages.  Important information for my position.

Principles of Effective Collaboration | Origin: AD107 | New comment by Adrineh Abdi

Very informative , knowing that each step of collaboration how works and make you success as a team memebr, focus on behaviour,look always to overal goal and make your team positive 

Creating Voicemail Messages that Get Results | Origin: AD106 | New comment by Ana Del Cid

I learned a lot about enhancing messages and I will definitely apply some of the techniques that were taught in this modules I feel that it has helped to reinforced what i already knew and to go back...

Making the Connection | Origin: AD105 | New comment by Adrineh Abdi

body language, attitude, people skills sales, product knowlege