Attitude plays a key role in shaping the team environment and the overall experience students receive. A positive and professional attitude fosters trust, strengthens collaboration, and contributes to better outcomes. In areas such as admissions, demonstrating courtesy, commitment, and professionalism is essential to creating a positive and lasting impression on both current and prospective students.

After going over this module I learned a lot about what goes into making connections that I did not fully understand before. There is a social hierarchy that is pretty much implemented into every conversation. There are also a lot of "invisible" tools that can help people connect to each other such as mirroring. This was interesting to learn about and know that I use some of those skills already but now I know how to better implement into my daily work life. 

From this module I learned that listening is one of the most important tools we have. There are three different levels when it comes to listening. Learning and understanding the different levels can help someone become a more active listener and can help when trying to understand someone's wants and needs. I will be taking what I learned from this module and apply it to my work, which will allow me to better understand those that I am helping.

An impactful takeaway from this module is understanding that prospective students are not just looking for our school. By uncovering their needs, we can provide real value and guide them toward making the most appropriate decision, whether that ultimately leads them to us or to another institution.

Building relationships with candidates is essential to help them make an appropriate decision. Developing the process ethically involves knowing how to communicate in a transparent, courteous, and pleasant manner.

Keeping a positive mindset requires daily effort and a true commitment to yourself and your work. Your attitude and energy support each other, and both come from within. Choosing not to focus on negativity, taking responsibility for your actions, and reflecting on your experiences help you project a more positive presence. I am committed to improving my own attitude and energy so I can show students the positivity they need and encourage others to grow as well.

The self-assessment highlighted areas for growth in attitude and energy. Maintaining positive energy, balancing attitude, and staying adaptable are essential for personal and professional success. Regular self-reflection helps manage energy effectively and supports ongoing growth.

Positive energy is essential both personally and professionally, as it affects well-being and those around us. Maintaining balance physically, emotionally, socially, and spiritually supports effectiveness and a positive impact. Recognizing the need for rest, focus, proper nutrition, and exercise is key to sustaining energy and achieving success.

Attitude influences the team environment and the experience students receive. A positive attitude builds trust, strengthens interactions, and supports better outcomes. In areas such as admissions, a courteous and committed attitude is essential for creating a positive and lasting impression on current and prospective students.

We can all get to know our inner and outter selves better in order to establish and enhance a positive attitude and energy that emits across the floor.