I have come to understand that communicating effectively across generations is far more nuanced and complex than one might initially assume. Each generation possesses distinct values, communication preferences, and expectations. Developing the appropriate communication style not only enhances understanding but also yields significant benefits in engagement, collaboration, and overall effectiveness.

I’ve learned that each generation is unique, and today’s students show a particularly strong interest in pursuing higher education. I plan to incorporate this insight into my classroom presentations to encourage students to think more intentionally about their post‑secondary opportunities and the long‑term benefits of continuing their education.

There is a lot more to just "listening" than I have ever thought of! 

Non verbal listening is just as critical as verbal silence in listening. 

You have two ears and one mouth. Listen more and talk less!

Asking questions is the key to an engaging conversation. It is that simple!

From this module, I have learned that ethical enrollment involves attention to each step of the student process, from relationship-building to exploration, goal alignment, and follow-through. I have also learned the importance of considering the enrollment process from a holistic perspective, integrating people skills, sales skills, product knowledge, and a strong professional attitude.

I would like to apply this by ensuring that I pay attention to understanding the needs, goals, and concerns of each student before launching into a discussion of the program. I would like to continue to support students in making informed decisions while upholding high ethical standards… >>>

Creating action steps for students is a great way to increase buy in as well as continued relationship building! 

I had not thought of objections being a good thing prior to this section. This does highlight that the student finds it worthwhile to continue the conversation as opposed to ghosting their advisor! 

Keeping and finding the end goal in mind was what was most beneficial with this course. Every strategy of communication should be with the goal of establishing and building a relationship of trust with the perspective student and family!