Related Learning Opportunities
AD105 - Communication Essentials
AD106 - Powerful Telephone Techniques
AD107 - Connecting with Today's Students
AD108 - Best Practices in an Ethical Enrollment Process
AD112 - Best Practices in Presenting the Value of Your Institution
AD113 - Managing Your Attitude and Energy to Maximize Your Effectiveness
AD114 - Adapting Your Communication for Successful Connections
AD115 - Effective Questioning and Listening
MT101 - Creating Publicity for Your Educational Institution
MT102 - Developing an Effective Advertising Plan
In an increasingly competitive and highly regulated environment, admissions personnel must achieve the highest standard of performance to succeed. They must foster an environment of trust and maintain a customer-first attitude. This group is for admissions personnel who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape. Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance.
How to balance work and home? | New comment by Ronald Dooley
There are poor times to call adult s since most work. Careful notes regarding the times you call and no answer eliminates repeating the same call with no response. Sometimes I start later...
How to balance work and home? | New comment by Ronald Dooley
I have founf that the time management is very important with online prospects, due to the time zone that is different from mine.
Applicant Interview | New discussion by Ronald Dooley
Any discussion on improvement methods on assessing a student's real motives?
Telephone techniques | New blog by Zulma Coris
With listening being the most important part .Listening involves sensing,interpreting,evaluating and responding
Feel, Felt and Found | New blog by Christopher Romano
The Feel, Felt and Found section, will assist in allowing me to relate to future pospects.
Opinion | New discussion by Zuleyma Loggiodice
When I interact with students and especially if the interaction is online, the attitude, the tone of voice and the willingness to help them is very important.
Gain Rapport | New comment by Tania Valdes
I agree with you. that is a great way to gain rapport
Action Plan | New blog by Yadira Romero
It is to expose a program with clarity and to be open to any question that the other person has. Do not show empathy for the conversation to flow
I'm doing it all wrong | New comment by Russell McClure
The most important thing is to be yourself
Telephone techniques | New comment by Zuleyma Loggiodice
That's right, It is very important to pay attention to what is raised by the student