Pausing after each step is good to get feedback from the prospective student to move forward. It also is good to hear their concerns to help them especially when selecting between your school and another school. It is important to be empathetic and provide resources that can help them should challenges arise. 

What I learned in this class is that relationship building is a central part of the admissions process, not just an added benefit. Admissions is about creating trust, understanding individual student needs, and communicating authentically with prospective students and their families. I learned how meaningful relationships can influence a student’s decision to apply, enroll, and persist, especially when admissions professionals take time to listen and provide personalized guidance. The course also emphasized the importance of ethical practices, cultural awareness, and consistent follow-up in building long-term connections. Overall, I learned that successful admissions work depends as much on strong interpersonal skills… >>>

I have learned that exploration and informal assessment are the most important parts of ethical enrollment because they help determine if a program is truly a good fit for a student. I plan to apply this by using the 3 A's to keep conversations engaging and by practicing focused and global listening. 

From this module, I learned that ethical enrollment is more about building relationships than trying to sell. Students are busy, rely on technology, and are less trusting, so honesty, personalization, and listening are important. I plan to apply this by focusing on understanding students' goals, giving clear and accurate information, and building trust. 

It is important to use effective communication principles including listening effectively, responding appropriately, and reading body language when communicating with students. I plan to be more conscious of my body language when communicating with others in the future. 

active listening is a crucial component for effective conversation

The attributes of great listeners and being intentional

Talk LESS- Listen MORE. 

It can make a tremendous difference

It's crucial to hold meaningful conversations and to be curious

Comment on Patricia Rudzitis's post: I agree with everything that you have mentioned. We do want to help our students and guide them to the resources that help them in their academic and career goals.