Related Learning Opportunities
AD105 - Communication Essentials
AD106 - Powerful Telephone Techniques
AD107 - Connecting with Today's Students
AD107R - Connecting with Today's Students
AD108 - Best Practices in an Ethical Enrollment Process
AD112 - Best Practices in Presenting the Value of Your Institution
AD113 - Managing Your Attitude and Energy to Maximize Your Effectiveness
AD114 - Adapting Your Communication for Successful Connections
AD115 - Effective Questioning and Listening
AD200 - Relationship Building in the Admissions Process
MT101 - Creating Publicity for Your Educational Institution
MT102 - Developing an Effective Advertising Plan
In an increasingly competitive and highly regulated environment, admissions personnel must achieve the highest standard of performance to succeed. They must foster an environment of trust and maintain a customer-first attitude. This group is for admissions personnel who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape. Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance.
Creating Voicemail Messages that Get Results | Origin: AD106 | New comment by Loretta Bentley
I learned alot
Generational Communication Preferences | Origin: AD107 | New comment by Loretta Bentley
this is a good learning too for every day life
Understanding the Generations | Origin: AD107 | New comment by Loretta Bentley
learned about different age groups and how to read them
Planning for Success | Origin: AD108 | New comment by Loretta Bentley
It's best practice to listen to the student, and it's ok if our school isn't the best fit
Planning for Success | Origin: AD108 | New comment by Loretta Bentley
I learned that's it's ok if a student isn't a good fit for our school. If anything, they may have a family member or friend that may want to attend.
Improving Resourcefulness | Origin: AD108 | New comment by Loretta Bentley
The better you know your student, the more you can help.
Handling Objections and No Shows | Origin: AD106 | New comment by Loretta Bentley
feel, felt, found...back to basics!
Mastering Outbound Calls | Origin: AD106 | New comment by Loretta Bentley
Don't get discouraged when doing a phone blitz
Inbound Call Excellence | Origin: AD106 | New comment by Loretta Bentley
Back to basics, speak with an upbeat tone. Listen
Making the Connection | Origin: AD105 | New comment by Jerilyn Ladnier
The 4 skills to communicating is body languarge, attitude, people skills and product knowledge. Knowing what my strengths are in these areas will help me to communicte better and to strengthen in the...
