In an increasingly competitive and highly regulated environment, admissions personnel must achieve the highest standard of performance to succeed. They must foster an environment of trust and maintain a customer-first attitude. This group is for admissions personnel who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing education landscape. Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance.
The communication hierarchy is useful to help that you do not jump stages which could make students less open and communicative. Even though it was originally intended for marriage counseling it is just as helpful in the admissions process.
For a long period of time the same admissions model was being used but it is important to adapt it to fit in the changes society has gone through. The basic sets of the buying cycle apply but there are now many more ways we can appeal to and communicate with students. Using a new hook that better fits todays potential students can result in positive impacts.
Listening and collaborating with a team is very important, no matter what difference of opinions there are we must be willing and able to listen to those around us.
Each student no matter their generation has a preferred method of communication. When referring to admissions we should work with the student through all communication outlets to best fit the student.
Understanding each generation and adapting to how they communicate and receive information is vitally important to achieving goals.
Prioritize self-care, stay mindful of your mental and emotional state, and create an environment that supports your well-being. With the right approach, you’ll feel more energized, engaged, and positive about your work.
It has given me an understanding of not only my generational thoughts and values, but the other three generations as well. This is beneficial in helping to understand other generations when it comes to working as a team and communicating.
Assessing your attitude and energy involves self-awareness and reflection. By regularly checking in with yourself, you can better understand how you’re feeling and how those feelings might influence your behavior, relationships, and productivity.
It is important to have a good work life balance.
Personal energy is important to your effectiveness but also to the success of your professional outcomes; when you are good within you will be good on the outside too.
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Career Ed Lounge is embedded in over eighty professional development portals serving the career and technical education community. Performance Groups in the Lounge are integrated with related learning opportunities offered on these portals. With a few exceptions, Performance Groups are also publicly available to any member of the Lounge to maximize peer-to-peer learning and performance outcomes.
