This modile has taught me that there are new ways to explore finding more candidates for school. How can my team and I better serve the remaiining applicants that didn't commit to our institution.

My school is not always going to be the perfect fit for every prospect based on location, price, classes offered or schedule. I always encourage my prospects to go on several tours before making a...

I appreciate the section regarding "reframing" a question", which I practice almost daily...I am a firm believer of KISS, as best as possible.

I've learned the importance of the sequencing of questions, the various "traps" in conversation that i should avoid, and other importnat techniques. I intended to apply all of these lessons into my...

Open and closed ended questions are very important to the questioning process. Open ended questions prompt a person to provide thoughful and possibly embellish on the information he or she is...

I've learned the importance of open and closed ended questions, and when to appropriately determine which one to use. 

I've learned that I have to be very aware of using more engaging questions as opposed to disengaging questions.

The students perspective on the school is very important to institutional growth. Word of mouth can really determine success. I think it is admins job to keep that perspective and live up to the...