I learned we have to effectively communicate and collaboration to achieve our goals. Whether we agree or disagree we need to find a solution that is best for company, students, ECT.

I learned what effective communication is with different generations and how to use it.

I learned information on each generation and communication style. I plan to apply it to my day to day interactions and be self aware of who I'm talking to so that what we can have common ground and connect.

Your attitude can affect not just you but also those around you in a positive and negative way. Also managing your energy is incredibly important. 

Attitude plays a crucial role in your personal and professional life. It not only affects you but also those around you. You are responsible for you own attitude so it's important to be paying attention to it and making a conscious effort to exude a positive attitude. 

I've learned attitude and mirroring are really important when communicating with others.

It is important to practice active listening as it shows the other person that you are paying and attention and care about what they have to say. 

This section really helped me to understand the difference between sympathy and empathy because the two can be so close that it is hard to determine the difference.

In this module I learned that attitude is 50% of the essential skills when talking to students.

In this module I learned that listening is key in the success of your communication. Active listening with open ears and non bias to get what you and the speaker need from the communication.