Challenges in the workplace occur on a regular basis. Professionals need to be able to meet the challenges and develop strategies for resolving the challenges in ways that do not distract from the mission of the school. This group is for professionals who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing education landscape. Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance.
i now understand the importance of active listening, managing difficult conversation and maintaining a positive attitude
i have learned how to handle client inquires with patience, empathy, and clarity, enuring that their needs are met efficiently.
Throughout this course, i have gained valuable insights into effective client communication, problem-solving, and professional etiquette.
This tutorial showed my needed improvement and where I am strong.
Very helpful
This activity reinforced it is okay to self care and step away from workplace stress when needed in order to combat burnout and fatigue. Taking care of me first will allow more long term successes.
End of Content
Career Ed Lounge is embedded in over eighty professional development portals serving the career and technical education community. Performance Groups in the Lounge are integrated with related learning opportunities offered on these portals. With a few exceptions, Performance Groups are also publicly available to any member of the Lounge to maximize peer-to-peer learning and performance outcomes.