Challenges in the workplace occur on a regular basis.  Professionals need to be able to meet the challenges and develop strategies for resolving the challenges in ways that do not distract from the mission of the college.  This group is for professionals who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Reflection | New blog by Carin Williamson

I think it is best to set the example you want others to fullow.  Be organized and attentive to you employees

action plans. | New blog by michelle quezada

my best advice is making sure to be organized. always focus on the things that can be changed instead of the problems that are out of your control.

Valuable Information | New 2comment by Maria Rosure

Good info. Managers/Supervisors should set a high standards and goals in the work place at all times.

Valuable Information | New blog by Catryce Carrington

Found info very helpful. Bosses need to set a ethical standard in the work place and employees will follow. 

Good Reminders About Stress | New blog by Cathy Jackson

This is a good reminder of the fact there is good stress. It is good to focus on the things you can change and ways to help reduce your stress. The plan is to continue to take care of myself so I can ...

Stress | New blog by Paul Stone

Good and bad, change jobs, change life.

Be a Leader | New blog by Paul Stone

Summary of this is to be the leader you would want to follow.

Very Informative | New blog by MICHAEL THOMAS

 A very good training. Thank you.

Positive Stress | New blog by Lucas Fam

I need more positive stress.  I also need to shift to a different task more often to avoid burn out.

Time Management | New discussion by Billie Garri

Ultimately implementing more focus and direction and communication will help obtain the goal of more efficient time managment.