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i now understand the importance of active listening, managing difficult conversation and maintaining a positive attitude

i now understand the importance of active listening, managing difficult conversation and maintaining a positive attitude

i now understand the importance of active listening, managing difficult conversation and maintaining a positive attitude

i have learned how to handle client inquires with patience, empathy, and clarity, enuring that their needs are met efficiently.

 

Throughout this course, i have gained valuable insights into effective client communication, problem-solving, and professional etiquette.

This tutorial showed my needed improvement and where I am strong. 

Very helpful

Very helpful

Very helpful

This activity reinforced it is okay to self care and step away from workplace stress when needed in order to combat burnout and fatigue. Taking care of me first will allow more long term successes. 

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