Challenges in the workplace occur on a regular basis.  Professionals need to be able to meet the challenges and develop strategies for resolving the challenges in ways that do not distract from the mission of the college.  This group is for professionals who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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support my boss | New blog by James Trittin

It is important to link my success with that of my boss's.

Stress | New blog by Katrina Moultrie

More long walks on a daily basis and looking for a new hobby are just two of the ways I will try to manage my stress.

A role model | New blog by Kyejung Yang

I think it is very important for managers to set a good example.  It is important to mangers to lead their employees by example.  Managers should exercise influece to their employees rather ...

CA103 | New comment by Lara Climer

That's perfect - love it!

Personal Self Assessment | New blog by Pamela Davidson

This tutorial contained easy to follow scenarios that students can easily identify with.  The quiz questions reinforced the material covered and what students are expected to learn from this unit...

What I learned in this course | New blog by Krystal Marten

I honestly learned not only ethical management standards but if you put it into everyday life then it becomes a productive way of living. 

Manager's Performance | New discussion by Gerald Scott

Good skills including listening skills are very important 

MWC | New blog by Carmen Muinde

Got a new position and Boss so this session was much needed.

Comm comment | New blog by Gerald Scott

I enjoyed and had reinforced the point that we all need to be true to ourselves when considering career development. 

Role model | New blog by Rogelyn Serrano

Act first the expected desired actions from others.