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Enjoyed the course thank you 

I would have liked more skills.  Mirroring, ways to convey information, etc. But, it was well laid out and easy to follow.

Very beneficial, learn how to connect with my team 

I learned what signs to watch for. I get overwhelmed without even realizing it so this is key for me

This was an amazing unit. I love the tips on how to use my stress as a positive and all the tools given to work through stress.

I learned a great deal that can benefit both work and home life. I had always fancied myself a GREAT multi-tasker, but I know now that that is a negative rather than a positive in my productivity.

I have been in a management position for quite a while. The information in the Providing Feedback lesson unit isn't already something that I have not already heard but it never hurts to reinforce our knowledge and be prompted to examine our methods. After a time we can fall into doing things a certain way and growth happens when we reflect on what we do and open ourselves to accepting change and improving ourselves.

The aspect of this that resonated the most with me was the part about just stating behavior observations and not offering advice right away. Aid in… >>>

I learned that when I feel stressed or overwhelmed I need to take a breather before making anymore decisions.

I have new language to help others and myself discuss conflict and solutions

Formalizing an understanding of conflict is really helpful. Give structure to conversations and makes the learning easier to share with others.

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