Technology has provided many different ways of communicating but the need to be effective in communication has not changed.  Educational professionals need to continue to develop and refine their communication skills. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 

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Avoid too much information on one powerpoint slide | New blog by Nancie Crespi

I realize that I need to go back to some of my powerpoints and simplify them.


Communication for Results | New blog by Nancie Crespi

I learned that it is important to get feedback from faculty when deciding to make departmental changes rather than to just present the change and then leaving.

Excellent! | New blog by Jose Nieves

Always good to learn something new, great communications skills are the key to success

The right values | New blog by Emerson Molina

Effective communications are the key to success in any type of environment. This enforce the qualities and values of respect, tolerance and empathy for another human being with the same situations and...

The role of the feedback giver. | New blog by Gheorghe Nastase

As feedback giver, I have learned how to make the receiver understand the process for better results.

WOW!!! | New blog by Denise Myles-White

I FINISHED!!! Great content and useful tools.

I struggle with trying to include 'too much' in many of my presentations and need to whittle down to the essence | New discussion by John Armstrong

I struggle with trying to include 'too much' in many of my presentations and need to whittle down to the essence.  I assume it is in an effort to impress the audience or to demonstrate that I hav...

Communication | New blog by Carmencita De Guzman

I learn that communication is a two way process and it must followed through the hierarchy of command either upward or down ward levels ensuring the validity of its methods used for transmission that ...

Great course | New blog by Cindy Brown

Although we strive to focus our emotions positively, it's a good reminder to keep our soft skills in check. I am an empathetic listener.

Reminders to myself | New blog by Sally Morgan

These are all practices that I try to use always, but it helped to remind me of the importance of listening with the right mindset, reinforces what I already do most of the time!