Learn something new to gain more knowledge in my field. 

Que un conflicto bien manejado no tiene que perjudicar al equipo. También la importancia de realizar un buen diagnóstico antes de intervenir.

This was a good refresher to always remember to set goals for you and your team and always make sure you assign the tasks for your team as well. 

Feedback should be tailored to the recipient to receive a better outcome.

Things will happen because of us and in spite of us; it's okay to stop, breathe, reflect and then move forward! Nothing wrong with taking a moment!

Course Management is a tool to keep and use daily into your life. 

Figure out what I"m wasting time on and shift priorities. 

It was a learning process for me, The S.M.A.R.T goals process will be the one I will use from now on.

The scenarios in this course definitely helped me identify oportunities for improvement on my part. I will face coaching my team with a little more confidence after this course.