Feedback is vital to the improve operational and work setting goals. A good way to increase team building and rapport with all members of an organization. 

I have learned that giving a presentation requires sufficient preparation, especially if you have to provide detailed information to a diverse audience.   

Taking this course helped me to understand the importance of advance planning when giving and receiving feedback.  I also learned tips on how to stay open during a feedback session, which will...

Communications have structure and should not be handled lightly. Important topics need to be communicated in the proper way to be valid and taken seriously. 

I will try to use a slow pace when I talk with more pauses to attracy attention. Also, I would avoid lecturing when I notice a sign such as boredom from the audiences.  

Coaching skills takes into account several facets. You need to know what your goals as a company are and help those who report to you learn and grow to the point where the machine (company) runs...

The course provided me with a different option of how to handle bad relationships in the workplace.

I always knew how to deal with stress and anxiety however, dealing with it daily makes you forget and focus on the stressor, give in to what will make you feel more energized, easy and less task...

I will learn to be open  to coaching.