Its easy to let someone know that they did something wrong. Its harder how to do it properly and not burn bridges. This training was helpful in telling people how to manage issues properly. A concern was brought up, a conversation happened, both parties are better afterwards.

Remember when someone is giving you feedback the intent is to help you be better and give you new tools to improve.

the best practices are to get everyone involved and students participating with their learning experience. I do utilize action plans to assist students in achieving his or her goals. I feel that my major successes are when students are striving with their grades and their learning experience. My major challenges are when students are failing.   

Will encourage my peers and student to encourage  feed back in a timely manner and let it be a learning experience.