Technology has provided many different ways of communicating but the need to be effective in communication has not changed.  Educational professionals need to continue to develop and refine their communication skills. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Goal Setting | Origin: ML133 | New comment by Almina Abellera

Excellent reinforcement of tools and previous knowledge about SMART goals. Definitely comes in handy during Performance Evaluation.

Presentation Skills | Origin: ML117 | New comment by Rita Armstrong

Very good tips on how to handle certain audiences and how to present with limited time. Knowing your audience is also important. I like the personal noted from real expereinces as I could relate to...

Presentation Skills | Origin: ML117 | New comment by Michelle Jeanmard

This in great even for daily conversation and written communication. 

Coaching Skills | Origin: ML118 | New comment by Christine Armstrong

How you coach has a signifant impact on the performance and satifaction of coachees.

Presentation Skills | Origin: ML117 | New comment by Harold Clark

Getting the audience involed and using good presention skills is essental.

Time Management | Origin: ML135 | New comment by Harold Clark

Communicate with your supervisor to improve and prioritize you time.

Feedback Skills | Origin: ML120 | New comment by Sandy Lane

I have learned there is a process to giving feedback.  

Coaching Skills | Origin: ML118 | New comment by Sandy Lane

In this course I have learned the various levels of coaching in leadership and knowing what technique to use when is crucial to the success of a coahee.   

Stress Management | Origin: ML136 | New comment by Peggy Smalley

i learned to make a to do ist EACH day and prioritize goals instead of monthly Also to avoid being drawn into additional tasks