Technology has provided many different ways of communicating but the need to be effective in communication has not changed.  Educational professionals need to continue to develop and refine their communication skills. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Stress Management | Origin: ML136 | New comment by JIM TANG

I learned to deal with my work stress!

Stress Management | Origin: ML136 | New comment by JIM TANG

I usually deal with the effects of work stress by doing some exercise, like walking on my lunch break.

Presentation Skills | Origin: ML117 | New comment by Divine Smith

Prepare for presentations. Make sure that you have gathered all the materials needed to support your presentation. Prepare mentally and emotionally as well to control nervousness. 

Career Management | Origin: ML134 | New comment by Diana Duran

RP:  I took some good notes, as I thought. Then I took the assessment and felt as if I needed to assest myself again. 

Stress Management | Origin: ML136 | New comment by Cynthia Lipkins-Scott

excellent class I will use some of the techniques discussed  

Goal Setting | Origin: ML133 | New comment by Rosemary Angle

Goal seeting is good for you to be orgbainzed aachieve goals.

Difficult Interactions | Origin: ML122 | New comment by Tanisha Bent

Conflict is normally caused by misunderstanding. Getting to the root cause and finding solutions to these problems can help to make the workplace a more productive environment. Identifying conflict...

Presentation Skills | Origin: ML117 | New comment by Tanisha Bent

Presentation requires proper planning, knowing your material, your audience, providing audio, visual and kinesthetic data. In making presentations it is ok to be nervous and there are ways to get...

Persuasion Skills | Origin: ML119 | New comment by Nicole Terife

This course has helped in the department of speaking with confidence and body movement.