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Stress is inevitable but it can be managed

The techniques covered in this training (specifically listening skills and changing your own behavior) were particularly helpful.

I learned that framing the problem or issue is a good way to start conflict resolution.

As I can understand so far I was becoming defensive about someone's reactions and took too serious my mistakes. Healthy ways of communications are not about pointing out on weak parts of it but trying to understand each other and find solutions.

I have learned if a career development opportunity matches my core business interests and work values, then it's possible to obtain new skills to help me perform well in a new position.

I did not realize how poor my time management was. I was sure I was doing great but it started to show that I was not. This course helped me to realize strengths and shortcomings! 

Work on all relationships.  Some solutions will come without your assistance

How to positively give and receive feedback.

Walking, journaling and meditation are my tools for stress management

I learned to reflect more often before responding in stressful situations.   

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