Difference between productive tension and Friction.

Value of collaborative efforts.

I have always used the "what's in it for you" technique.  When I could show team members that the procedure would help them, rather than hurt them, they were more open to discussion, and more willing to "try it out".  I would show them the time saving steps, or the frustration decrease, or what the "win" will be for them.  And I always finish up by saying...."and think how much fun you will have saying I told you this wouldn't work if it really doesn't".  Hope this helps.

Effective Stress Management in the Workplace

Stress in the workplace is a common issue that can affect employees' mental health, well-being, and productivity. When managed properly, however, stress can be a motivating factor that drives individuals to perform at their best. On the other hand, unmanaged stress can lead to burnout, absenteeism, and a decline in work performance. Effective stress management is therefore essential in maintaining a healthy, productive work environment.

I have learned that there are so many different ways to resolve a conflict.

How do you motivate someone who has checked out when it comes to doing their job? You also have no idea what the problem is and they will not open up.

The content reminded me about the importance of reflecting on what I am preparing to write and reinforced key basics that I strive to follow whenever I write.

There is huge value in leaning into questions and active listening when working with people to resolve conflict.

I've learned about the natural responses to stress, how identifying them can help manage them and what to do when feeling stressed 

Coaching and peer coaching requires identifying areas of improvement, guiding individuals to work on themselves and to keep a positive mindset on areas to work on.