Most people should take some time to reflect on how useful both positive and constructive feedback can be beneficial; too frequently, and especially with inexperienced team members, employees become defensive when you present feedback. I believe setting an expectation of peer-to-peer feedback in the workplace and an open environment which welcomes constructive criticism is a productive one. 

I liked the goal setting lessons for the most part, they reinforced my belief that my previous workplace did not truly set SMART goals despite their insistance on doing so. I do feel motivated to complete smaller goals to give myself additional motivation more regularly as well - while not sacrificing the long-term goals I have established for myself.

The techniques taught gave me pause to reflect on how I engage in difficult interactions at work and in my personal life

Learned something new 

I learned some new information. 

Understanding when to coach is just as important as understanding how to coach. Coaching requires the utilization of emotional intelligence. 

How do you motivate an employee to embrace new policies and procedures that are necessary in order for the business to stay relevant in its respective field?