Technology has provided many different ways of communicating but the need to be effective in communication has not changed.  Educational professionals need to continue to develop and refine their communication skills. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Time Management | Origin: ML135 | New comment by karlie morales

Time management is not only important for effective productivity and relieving daily stresses but also prioritizing more meaningful activities with students and staff. 

Coaching Skills | Origin: ML118 | New comment by Stefano Bartoli

I have enjoyed this course.  I feel that coaching is an important part of leadership.  Guiding your employees to be better can only be beneficial for the company, you as the manager, and of...

Stress Management | Origin: ML136 | New comment by Dalybeth Reasoner

It was a great reminder to not catastrophize and see stress as performance enhancer

Stress Management | Origin: ML136 | New comment by JIM TANG

I learned to deal with my work stress!

Stress Management | Origin: ML136 | New comment by JIM TANG

I usually deal with the effects of work stress by doing some exercise, like walking on my lunch break.

Presentation Skills | Origin: ML117 | New comment by Divine Smith

Prepare for presentations. Make sure that you have gathered all the materials needed to support your presentation. Prepare mentally and emotionally as well to control nervousness. 

Career Management | Origin: ML134 | New comment by Diana Duran

RP:  I took some good notes, as I thought. Then I took the assessment and felt as if I needed to assest myself again. 

Stress Management | Origin: ML136 | New comment by Cynthia Lipkins-Scott

excellent class I will use some of the techniques discussed  

Goal Setting | Origin: ML133 | New comment by Rosemary Angle

Goal seeting is good for you to be orgbainzed aachieve goals.