Technology has provided many different ways of communicating but the need to be effective in communication has not changed.  Educational professionals need to continue to develop and refine their communication skills. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Communitcate | New blog by Mark Muhsman

I have learned some new ways to communicate with my coworkers. some of the skills I over use and some i need to use more.

Feedback Skills | Origin: ML120 | New comment by Vernon Alexander

Feedback is vital to the improve operational and work setting goals. A good way to increase team building and rapport with all members of an organization. 

Presentation Skills | Origin: ML117 | New comment by Ryan Parks

I have learned that giving a presentation requires sufficient preparation, especially if you have to provide detailed information to a diverse audience.   

Feedback Skills | Origin: ML120 | New comment by Leslie Klinke

Taking this course helped me to understand the importance of advance planning when giving and receiving feedback.  I also learned tips on how to stay open during a feedback session, which will...

Writing Skills | Origin: ML116 | New comment by Jay Young

Communications have structure and should not be handled lightly. Important topics need to be communicated in the proper way to be valid and taken seriously. 

Persuasion Skills | Origin: ML119 | New comment by Fanak Fahimi

I will try to use a slow pace when I talk with more pauses to attracy attention. Also, I would avoid lecturing when I notice a sign such as boredom from the audiences.  

planning | New blog by Larry Gable

Customize presentation for each situation.  Planning ahead and being clear makes all the difference in the world.  

Coaching Skills | Origin: ML118 | New comment by Don Liufau

Coaching skills takes into account several facets. You need to know what your goals as a company are and help those who report to you learn and grow to the point where the machine (company) runs...

Difficult Interactions | Origin: ML122 | New comment by Nicole Francis

The course provided me with a different option of how to handle bad relationships in the workplace.

Stress Management | Origin: ML136 | New comment by Cecilia Cabrera

I always knew how to deal with stress and anxiety however, dealing with it daily makes you forget and focus on the stressor, give in to what will make you feel more energized, easy and less task...