Christopher Harris

being able to communicate and have a good partnership with bosses effectively is critical to the success of you and them, this course has given me many insights in improving my management of my bosses 

I've learned about the natural responses to stress, how identifying them can help manage them and what to do when feeling stressed 

team management can be an involved process and I learned about many different strategies to create team unity, de-escalate conflict and more 

I learned that having open communication and building trust can be just as effective as an authoritative leader and that some of the best leaders listen more than they talk though it is still important to rally your team behind common goals and values.