As the learning leader in a course it is important that educators work to earn the respect of their students.  Through the earning of students’ respect and modeling professional behavior educators will influence the professional development of their students. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Managing Diversity | Origin: ML125 | New comment by Maimouna Mongwa

This course is an eye opener to the importance of embracing diversity in the work place. Also learned about the misconceptions about different ethnic groups that occur in the work place.

Team Management | Origin: ML113 | New comment by Charlette Ford-Charles

Learned some new terms and provided with some good assessment tools that I plan to use with my team soon.

Evaluating Employees | Origin: ML130 | New comment by Christy Foster Bollman

The six steps for conducting a performance appraisal meeting was helpful to be consistent with the process of evaluating staff.  I liked the dialog they suggest to ease the nerves of both...

Change Management | Origin: ML137 | New comment by Ingrid Roberts

Change is not easy but it takes shared goals and willingness for all to support the team and what is best for the workplace.   

Managing Diversity | Origin: ML125 | New comment by Heather Savage

This course was very helful with coming up with new ideas

Effective Hiring | Origin: ML126 | New comment by Maimouna Mongwa

I have learned that there is alot that occurs before a candidate can be interviewed or even hired. I have learned the processes inlvolved and many organizations might run thisng differently but the...

New Manager Transitions | Origin: ML110 | New comment by Katrina Moultrie

Leaders should create an environment where people are respected and trusted, and the sign of a good leader is one who can adapt their leadership style to the personality of each individual.

Leading an Effective Team | Origin: ML112 | New comment by Shawn Gannon

Each team member must know how he or she fits into the overall picture.

Innovation and Creativity in Work Processes | Origin: ML150 | New comment by Abraham Cicchetti

These strategies seem very doable to implement. I can relate to the creative environment and different thinking-styles portions. I appreciate it. I like the questions Lauren will ask her team during...

Meeting Management | Origin: ML114 | New comment by Maimouna Mongwa

I learned ways to manage good meeting going bad. Also leared how and when to make certain decisions. I have also learned the role of a leader in meeting. I have learned how to create a meeting...