As the learning leader in a course it is important that educators work to earn the respect of their students.  Through the earning of students’ respect and modeling professional behavior educators will influence the professional development of their students. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Innovation and Creativity in Work Processes | Origin: ML150 | New comment by Abraham Cicchetti

These strategies seem very doable to implement. I can relate to the creative environment and different thinking-styles portions. I appreciate it. I like the questions Lauren will ask her team during...

Meeting Management | Origin: ML114 | New comment by Maimouna Mongwa

I learned ways to manage good meeting going bad. Also leared how and when to make certain decisions. I have also learned the role of a leader in meeting. I have learned how to create a meeting...

Action plan | New blog by Mark Grafton

Try to use different leadership styles to fit the the situation. 

Project Management | Origin: ML115 | New comment by Regina Bush

This module has taught me strategies to effectively manage a project that I am currently completing. The information on developing a team and taking time to train the team is very important step in...

Change Management | Origin: ML137 | New comment by Angela Frimpong

This course was very insightful. I learned that co-workers must undertsand the reason for change before they can whole-heartedly contribute to it.  

Crisis Management | Origin: ML138 | New comment by Angela Frimpong

I have learned key ways to deal with a crisis in my job and take initiave with problems solving after a crisis occus. 

Team Management | Origin: ML113 | New comment by Maimouna Mongwa

Heard about 'groupthink' for the first time. A leader must prevent if before it even happens.  

Leading and Motivating Others | Origin: ML111 | New comment by Maimouna Mongwa

Leaders are not born. Leadership can be learned. A good leader needs to understand themselves before they can understand others. Leasdership is not a 'one size fits all'. A good leader learns to...

Team Management | Origin: ML113 | New comment by Angelia Williams

Great course. I learned that a successful team requires a succesful leader.

Managing Virtual Teams | Origin: ML124 | New comment by Carla Jewett

I think this course has some good information especially, as Andrew state, in light of COVID-19 pandemic