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A leader will share their knowledge, encourage staff, and maintain short-term goals.

Knowing our weaknesses is a great step to developing into a better leader!

I've learned the importance of team engagement in decision making as well as the critical components of active listening. This is imperative to building trust and forming well functioning teams. 

Be open to listening. Prepare an agenda ahead of time. Actively provide support to other team members. Celebrate - often and allow everyone to share their experiences! 

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Creating a Business Case

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Finance Essentials

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Marketing Essentials

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Customer Focus

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Creating a Business Plan

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Process Improvement

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