As the learning leader in a course it is important that educators work to earn the respect of their students.  Through the earning of students’ respect and modeling professional behavior educators will influence the professional development of their students. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Change Management | Origin: ML137 | New comment by Joni Jarrell

True change only happens when everyone involved has a part in making the change a success.  Contributing to the change lets everyone know they have a place with the organization and that they...

Leading and Motivating Others | Origin: ML111 | New comment by Lori Riordan

being aware of the issues that staff must be addressed in such away that includes the employees.  

Change Management | Origin: ML137 | New comment by Michelle del Rosario

Change is inevitable. We just need to embrace the challenges and manage it so there is no overload.

Effective Hiring | Origin: ML126 | New comment by Friary Nguyen

The art of asking questions to elicit purposeful information. I will need to practice the art of asking purposeful questions.

Leading and Motivating Others | Origin: ML111 | New comment by Jay Young

Develp a good team, work environment, create an effective mission statement that all can relate to. 

Change Management | Origin: ML137 | New comment by Jeanette Lacroix

I really thought I was much more in touch with change management and this session has allowed me to learn that I need to include my staff a lot more in the process. 

Effective Hiring | Origin: ML126 | New comment by Joey Hanson

There's a lot to learn. By applying the interview process in a more analytical and accurate way, I will be more effective in hiring personell that will be suitable for the betterment of the team and...

Decision Making | Origin: ML147 | New comment by Tanisha Bent

Decision making takes time, but it must not be rushed, neither should time be wasted. It is important to know when to decide, what aspects of the decision to share, how and with whom.

Effective Delegation | Origin: ML127 | New comment by Mary Mules

Reply to Janine Fleming's post: Janine, I agree whole heartedly. this course was a gret reminder.

Effective Delegation | Origin: ML127 | New comment by Mary Mules

I am guilty of just doing the task instead of delegating. This course is a great reminder of how to delegate and when to delegate.