As the learning leader in a course it is important that educators work to earn the respect of their students.  Through the earning of students’ respect and modeling professional behavior educators will influence the professional development of their students. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Managing Upward | Origin: ML123 | New comment by Ellishequea Hardekopf

Shared objectives and mutually beneficial goals are important as a foundation. I suppose opening the lines of communication is the thing I need to work on. I tend to keep discussion to a minimum and...

Leading and Motivating Others | Origin: ML111 | New comment by Ariana Mendiola

Great training provided a better understanding on adapting leadership skills to each individual's need.

Leading and Motivating Others | Origin: ML111 | New comment by Cheryl-Lynn Malloy

Situational leadership is key to having employees be motivated by you regardless of what style of leadership they would naturally tend to follow on their own.  Celebrating milestones helps...

Leading an Effective Team | Origin: ML112 | New comment by Cassandre Milien

To be honest, I did not know that the different types of the team need to be created for specific purposes. Self-directed work team: Meets on an ongoing, daily basis to perform a whole work...

Strategic Thinking | Origin: ML148 | New comment by Abraham Cicchetti

I appreciated the content explaining strategic thinking as a process and comes in different phases. In addition, creating the right environment is essential for cultivating strategic solutions. 

Crisis Management | Origin: ML138 | New comment by Abraham Cicchetti

There are many different risks and emergencies that may occur. How to deal with a crisis and uncovering ways to defuse situations is a good skill set to obtain. I appreciated this module and the...

Effective Hiring | Origin: ML126 | New comment by Abraham Cicchetti

As a hiring manager, its very important to review these basic principles. Asking effective questions is a very simple, yet important way to know your candidate(s). I will continue to apply such...

Meeting Management | Origin: ML114 | New comment by Denyse Antunes

  My biggest teke away is the importance of summarizing the meeting outcome and the next steps/ action plan to insure that progress icontinues to be made made outside the meetings.