This course is an eye opener to the importance of embracing diversity in the work place. Also learned about the misconceptions about different ethnic groups that occur in the work place.

Learned some new terms and provided with some good assessment tools that I plan to use with my team soon.

The six steps for conducting a performance appraisal meeting was helpful to be consistent with the process of evaluating staff.  I liked the dialog they suggest to ease the nerves of both...

Change is not easy but it takes shared goals and willingness for all to support the team and what is best for the workplace.   

This course was very helful with coming up with new ideas

I have learned that there is alot that occurs before a candidate can be interviewed or even hired. I have learned the processes inlvolved and many organizations might run thisng differently but the...

Leaders should create an environment where people are respected and trusted, and the sign of a good leader is one who can adapt their leadership style to the personality of each individual.

Each team member must know how he or she fits into the overall picture.

These strategies seem very doable to implement. I can relate to the creative environment and different thinking-styles portions. I appreciate it. I like the questions Lauren will ask her team during...

I learned ways to manage good meeting going bad. Also leared how and when to make certain decisions. I have also learned the role of a leader in meeting. I have learned how to create a meeting...