As the learning leader in a course it is important that educators work to earn the respect of their students.  Through the earning of students’ respect and modeling professional behavior educators will influence the professional development of their students. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 

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Gamefication | New blog by George James

how get things down making it more of a game than work

Relating to Employees as a Manager | New blog by Nancie Crespi

It is important to be empathetic but not to become too close to employees one supervises.

Provid positive feedback to employees | New blog by Nancie Crespi

Remember to compliment the work of employees and how they move the organization forward.

Turning Assessments into Learning Tools | New blog by Yvette Prior

While working with a class that had mixed generations of students (Gen Z, Gen Y, Gen X, and a few Boomers) we decided to mix up the end of unit assessments. One week - we all took the quiz together - ...

Project management | New comment by Cynthia Quinones

I thruly enjoyed this course was able to identify tips to ease concerns about moving up within a company and becoming a mangaer.

Managing Challenges in the workplace | New blog by Joseph Martinez

Being open to new ideas and allowing your employees to have a safe place to vent/talk/coach helps increase development among your staff.

Challenging course | New blog by Ahdy Rofaeil

This course is very challenging as it touches the most difficult issue of interpersonal relationships within a team. I learned many valuable strategies to adopt in my team.

Classroom | New blog by Guadalupe Hernandez

Great tool to use in the classroom!

Scope Creep | New comment by Cormack McCarthy

This sometimes happens through our sales process where a client wants a course either custom 'tailored' or 'developed'. Think "better late than never".  We try to pin down the scope and...