As the learning leader in a course it is important that educators work to earn the respect of their students.  Through the earning of students’ respect and modeling professional behavior educators will influence the professional development of their students. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Leading an Effective Team | Origin: ML112 | New comment by Cassandre Milien

To be honest, I did not know that the different types of the team need to be created for specific purposes. Self-directed work team: Meets on an ongoing, daily basis to perform a whole work...

Strategic Thinking | Origin: ML148 | New comment by Abraham Cicchetti

I appreciated the content explaining strategic thinking as a process and comes in different phases. In addition, creating the right environment is essential for cultivating strategic solutions. 

Crisis Management | Origin: ML138 | New comment by Abraham Cicchetti

There are many different risks and emergencies that may occur. How to deal with a crisis and uncovering ways to defuse situations is a good skill set to obtain. I appreciated this module and the...

Effective Hiring | Origin: ML126 | New comment by Abraham Cicchetti

As a hiring manager, its very important to review these basic principles. Asking effective questions is a very simple, yet important way to know your candidate(s). I will continue to apply such...

Meeting Management | Origin: ML114 | New comment by Denyse Antunes

  My biggest teke away is the importance of summarizing the meeting outcome and the next steps/ action plan to insure that progress icontinues to be made made outside the meetings.

Leading an Effective Team | Origin: ML112 | New comment by Denyse Antunes

  It was a great reminder that the key is to set up the right team for success: - team charter - project plan - launch meeting - select decision making authority - nurturing the team

Effective Delegation | Origin: ML127 | New comment by Janine Fleming

I was reminded of the importance of giving the employees tasks they can feel good about completing.

Team Management | Origin: ML113 | New comment by Jerome Trask

I will definatly impliment these stratagies in futer team projects.  

Leading and Motivating Others | Origin: ML111 | New comment by April Durnell

I consider myself a servent leader, and have been leading teams since the early 80's.  I find leadership enjoyable, challenging, and difficult at times, but very rewarding.  I seem to...

New Manager Transitions | Origin: ML110 | New comment by Casey Henson

It is so important to pay attention to your co-workers, their actions and their feelings. You are responsible for them after all!