Online enrollment is growing at a rapid rate, as is the technology that supports online instruction. Instructors need to have strategies that will help them to engage online learners as well as provide them instructional support when needed. This group is for online educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing education landscape. Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance.
Tone is so important. Even when a student is angry, disruptive, and so forth, we can respond in a way to change the mood. Sometimes, it's important to walk away from an email before responding.
Career Ed Lounge is embedded in over eighty professional development portals serving the career and technical education community. Performance Groups in the Lounge are integrated with related learning opportunities offered on these portals. With a few exceptions, Performance Groups are also publicly available to any member of the Lounge to maximize peer-to-peer learning and performance outcomes.
