I try to observe the students on a daily basis to watch to see if they are engaged, distracted or just taking up space. I've found that sometimes just by inquiring of the student is alright is enough to make the student realize that I am taking apersonal interest in their education and well being. When I loose a student, my first reaction it to look within to see if there was something I missed or could have done differently. Ultimately, the student has the brunt of responsibility in his succes or failure, but observation and intervention early when a student is having problems can make a difference on whether the student sticks it out or throws in the towel. I do have to make sure that I direct the student to those staff members who are qualified to counsel the student rather than become involved in his/her personal issues.
