This class was extemely helpful in my retention efforts with students. I have been teaching for 7 years and it is very true that once they decide to drop -- there is not changing the student's mind. Proactiveness and connecting with students at the very start of class is key. I've had students who were rocking along doing just great when all of a sudden a family crisis hits and they're ready to drop the class.
The practices provided in this class as to how to deal with students and the way to ask questions I found to be extremely helpful and I will put these recommendations to use.
Joyce Hladky
