As the course has stated, the retention efforts of a campus are not just the responsibility of the Retention Specialisty(as we call them) but of everyone on campus. I have some really great faculty members and Program Directors that do everything they can to make sure their students are in class while others don't seem to understand the importance of their involvment in keeping students in class. I've had several talks with the faculty, set the expectations many times, and there still seems to be a disconnect. As the faculty, they are the first line of defense. They know when a student is struggling before the rest of us do and they also know when a students may be having some personal issues before we do. I need them motivated to see how important they are in the retention process but I seem to be hitting a brick wall. Any advice?