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The students have the greatest access to the faculty, and the faculty are often counselors to the students. But the students must also have access to their admissions rep, their Financial Aid rep, the Registrar, and the Receptionist. Even though the student is enrolled in class, they still need to know that these people are there to support and encourage them. Too often, once the student is enrolled in classes, they can never get access to the administrative personnel and they feel alienated.

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