I've learned from this module that it is just as important to the student as it is to the coach to have someone who is willing to be genuine and just listen. I think a lot of the time some staff, whether they're administrative or professors, have a hard time being willing to just be a quiet listener for a student who may need it. Students stop coming to the staff when they start to feel like they're being judged or reprimanded. Going forward, I would like to implement more small talk with the students and let them know that I am here for them and their success.
