HI Jack, Great formula for a career services department. We also agree that successful career services is persistent, consistent, and starts from before the time the student is even enrolled. And continues long after graduation. It makes great customer service sense and impacts on continued enrollment and referral business. This formula is one that impacts on great retention figures also. We really believe that the level of career services offerings determines the success of the school. A good reason to have a great outcomes assessment plan in place. Thanks, Susan