Addressing Complaints

Public

Discussion:

Tammy,

Thank you for sharing your point of view on student complaints. You are right on target when you say that complaints can have a domino affect. Unresolved complaints create a negative energy among the students and sometimes the faculty and staff. Faculty members may not have the ability to resolve complaints but they are the first to hear from the students when something goes awry.

Cindy Bryant

Related Learning Opportunities

CM101 - Internal Audits: Building a Compliant Campus

CM101R - Internal Audits: Building a Compliant Campus

CM102 - Raising the Bar - Compliant Communications with Students

CM103 - Compliant Communications with Students

CM104 - Compliant Interactions: Acting with Integrity

CM106 - Creating a Compliant Culture: Do's and Don'ts

CM106R - Creating a Compliant Culture: Do’s and Don’ts

CM107 - Sustaining a Culture of Compliance: The Role of Faculty and Staff

CM141 - FERPA and Privacy: A Practical Approach

CM143 - Building and Leading Effective CTE Advisory Boards

CM150 - Understanding the Language and Intention of Accreditation Standards

CM150R - Understanding the Language and Intention of Accreditation Standards

CM151 - Onsite Visits - Be Ready Anytime

CM251 - Students with Disabilities: Legal Obligations and Opportunities

Compliance Performance Group