This module was about ethical behavior in admissions couselling. Some of the most interesting concepts were illustrated in the Youtube videos (60 Minutes, etc) that had undercover cameras showing the pushy sales tactics of the admission counsellors. It is good to know that there is some regulation now that forces admission departments to be accountable for the statistics they are quoting potential students - especially regarding graduation rates, employability, and salaries. Having discussion groups among admission counsellors to discuss ethics vs pressure to enroll students, and how to handle difficult ethical decisions has been shown to bolster these employees and help them feel their problems are not unique.
