HI Alan You are certainly on the right track. A comprehensive institution plan takes time and the input of all stakeholders including members of the community. It does start with a great deal of brainstorming with various groups and then all together. Thanks to email, chat rooms, and conference call rooms it is possible to get ongoing feedback without dragging everyone to a meeting. A key to success is to be open to all ideas. Some ideas are good for right now, others for later, and the rest for a time in the future. We suggest planning for 5 years. But the reality is if you can plan for 3 that's great. Then keep measuring how you are doing and make changes as needed. And if course put in the detailed activities and tasks to be sure the plan is "worked." Thanks, Susan