As the learning leader in a course it is important that educators work to earn the respect of their students. Through the earning of students’ respect and modeling professional behavior educators will influence the professional development of their students. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing education landscape. Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance.