<p>&nbsp;Regular communication with the student from the time they submit an inquiry about their program of study to the time they graduate is important.&nbsp; Students need to feel safe to ask questions and engage with university personnel to request assistance when needed.&nbsp; Online learning is not an easy task and students must have the ability to work on their own and possess some internal motivation.&nbsp; It is also important for faculty to reach out to students that go MIA and notify their academic advisor.&nbsp; Furthermore, if a student expresses a need the faculty should take the appropriate steps to ensure they get connected with the right university resource to meet that need.&nbsp;</p>