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I think it will take a while longer before everyone is on board with giving online learning the respect it deserves.  Naturally, it depends on the subject matter and institution backing the online learning, but for the most part, I find it equal to and sometimes harder than F2F classes.  In wither situation, building strong relationships of communication, trust & caring between the instructor (who is often seen as the institution) is key to a successful student experience and retention.

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