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As an online instructor I often find it difficult to keep the discussion on the appropriate topic. I also often find myself having to diffuse a tense conversation between two or more students. In both of these cases I will often privately email the students involve and remind them of their netiquette along with the importance of adding relevant information to the discussion boards. It usually does not take more than one email to convey the importance of staying on point as well as respecting others who are participating within the discussion board.

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