Not long ago, I was swept up into a series of negative interactions with a now former colleague that were unavoidable. My Soft Skills are pretty good as indicated by years of positive and always improving student evaluations, performance evaluations, and informal feedback, but this colleague pushed me beyond my limits and abilities I had at the time. I therefore didn't always handle interactions with him in the best or most positive way; I wasn't able to. I had never encountered an individual like this before and it was blowing my mind; it was incomprehensible to me at the time. This course has been very beneficial in helping me improve my soft skills, including my people skills and workplace behaviors, and to reinforce how valuable and important Soft Skills are. I will be recommending this course to my colleagues.