Hi Jacqueline, This is a very common problem nationwide. Almost every week I encounter instructors telling me that they have many students that feel they are entitled to success in the classroom without working for it. One thing that has helped a lot with this attitude is having people come in from the field and talk to the students. They lay it on the line and tell it like it is. This really gets the attention of most of the students. These students see they can have a future that involves success but they are going to have to work for it. There are some that just don't get it or don't want to work for it. In return for this lack of effort they don't make it. We need to continue trying to work with them but in the end it is up to them. Gary