It’s hard not to, but we have to draw that thin line. The most effective way of dealing with a disability, after understanding it and what it takes to overcome it, is by getting to know the learner. Making the lessons relevant and addressing the material to suit their needs, while keeping in mind there always needs to be an answer to the question “what’s in it for me?” in the underlying theme. Knowing the learner and putting forth effort while truly trying and caring shouts volumes at a learner. But we should do this only as far as we can without crossing the line into ‘too much’ territory. Whether we become too involved in their personal lives or we empathize too deeply at our own peril, we must keep ourselves balanced between what’s best for all things considered.