Hi Jim, You have shared with us a list that I think most of us instructors could do down and check each item off saying we have had the same questions ask. I am always amazed that students will pay all that money to go to school and then not want to get all the benefits they have coming from their program. Yes, entitlement becomes a big issue with these students. Continue to hold the line on professional dress, behavior and knowledge. You earned your degrees through hard work and have developed a skill base that you are willing to share. It is a challenge but students need to know that you cannot compromise on the requirements you have or they will not be prepared at the level they need to be for career success. Gary