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RT 105 - Customer Service

I strongly believe that doing a regular students' survey at the end of each course helps to improve understanding of the students' needs. The surveys provide the school/instructors a better "pulse" about the students' needs and their experience in the classroom & the school, as a whole. The surveys make us more engaged in trying to make things better for our customers (students) and remind us that we can do better.

I agree with you, surveys are the best to know what our students are looking for and what we can do to assist them throught their identified needs. It's a great tool to see what we are doing right or wrong...


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