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Many students have reported that it's easier to confide in a computer than to talk to someone they don't know well. Consequently, some schools are using a web-based retention intervention system that provides students with a confidential, non-confrontational, non-judgmental way to contact school personnel about what is going on in their lives. This system has been effective in demonstrating the school's commitment to student success and making it easier for students to connect with school services without "confronting a stranger."

The problem I have with this statement from researched articles we discover individuals are actually taking fewer surveys. Also, I have a vast number of students who perceive that our university’s surveys are not anonymous. Does anyone else have this same problem/conflict with surveys from our students?

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