Intervention Techniques
Faculty have a responsiblity to help students with goal setting and goal achievement and information about progress toward that goal should be made readily available.
The faculty and other employees should always tell students about the institution's support services and the school's commitment to student success. Students must have opportunity to connect with service providers in an environment that protects their dignity and acknowledges the importance of the issue. The services you promise must be proactive, positive and show the students that the institution really cares about each student's success. After proper and adequate service is provided the students will then make others aware of the schools apportunities. "Word of mouth" is a powerful tool among students. If the word in the halls is that people at the schools care students will take advantage of your offerings.
Definitely "word of mouth" has a huge impact. When a student has a positive experience with faculty or staff, it shows up later on..Students are our biggest promoters, or demoters.
One thing I like about my school is that everyone seems to want to help everybody. The students really know that we care about them and they can come to any of us or student ambassadors to lead them in the right direction or provide them with other resources.
