A successful career coach does not repremand or judge students for their actions. They provide a safe space for student to feel welcomed, listend to, understood and supported. The GROW model which allows the student to take responsibility for their success while still feeling supported is a fantastic way to establish a strong relationship with each student while still taking the correct steps towards their goal. While ensuring the student feels heard is important, a career coach must also implement the SNIP model to provide feedback to their student in a constructive and receptive way, rather than pointing out the student's mistakes and having the student feel repremanded.
Being an effective listener really goes a long way when working with students and building relationships. A lot of the time, the student just wants to be heard and understood and being an active listener is a sure way to develop a trusting relationship. Knowing the right way to ask questions and give feedback and a huge part of effective communication when it comes to career coaching. Being able to find the positive in any kind of feedback that could be negative with allow the student to know you are on the same team and after the same goal. The OPUS, GROW, and SNIP models are excellent ways to push the career coaching process in a successful way.