I too believe that having an open door policy is benefical in preparing a strong foundation with new students and graduates. The more welcome a student or grad feels about approaching your department, the more sucessful you will be at assisting them in meeting their needs and placing them in a career.
Hi Patricia
Open door policies are most effective when they represent a school wide policy. It takes training faculty and staff in customer care and service. Eventually the students feel it.
Best wishes
Susan
The student services professionals in our school have an open door policy too. We don't often make appointments and try to maintain availability as needed. At times that can be overwhelming when we are wearing too many hats but it certainly makes the students feel welcome.
Great idea Jacquelyn
Your open door policy looks like you are making students feel welcome. That's great. The more they contact you the more likely they will succeed. Maybe you can have a take a number system or some rules that if a student is in the office the others have to wait quietly outside.Another is to schedule staff during off hours. Let us know what you figure out. Best wishes, Susan
