From this course, I have learned to make sure our message addresses our reader's needs. Making sure it is clear, brief, and simple. Positioning our key message strategically; putting our key message at the top of the document. Lastly, explaining why our key message is important for the reader to understand.
Communications have structure and should not be handled lightly. Important topics need to be communicated in the proper way to be valid and taken seriously.
It is important in a letter to convey a clear, cordial, and respectful message.
From this course, I have learned that paragraphs must consist of no more than 20 sentences.
