Classroom climate, soft skills, social & emotional intelligence
My research uncovered 5 actors that influence organizational and individual performance - and they are all directly related to the topic of soft skills.
One of these 5 factors was climate - how you feel about the way things are done around here - how do you influence someone else's feelings?
The literature points to using factors in the aire such as trust, respect, flexibility, supportiveness and cohesivenss.
Who wouldn't want to excel in an environment where these were the hallmarks of personal interaction.
Using these as a foundation in live chat sessions, discussion board interaction and email communication will enable the instructor to be viewed as personable, warm, flexible, supportive, respectful - and in the end, the expert the students want to call on.
