To treat students like customers we need to implement guidelines, techniques for advising, and mentoring.
Learning and knowing your students, help the instructor construct the presentation in such a way, whereupon the students can learn and assimilate better
It is improtant to know what type of learning style adult learners perfer.
Adult learners like well structured classes and are generally more self-motivated.
In this part it is important to understand the type of student and the type of class that work the best.
The adult student can be benefit very much when you relate what he is learning to his own life expirience.
It is also important to understand that most of the students prefer and organized lecture done by the professor.