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I plan to organize my day around my energy levels and get rid of distractions.

Knowing the ins and outs of nonverbal and body-language communication styles is important for great success. Keep in mind how your communications come through to others and practice learning others' styles and what they mean. Learning how to read people can help you navigate your life and career. 

The biggest lesson I've learned is to consider "listening only," without contemplating my response.

that we cannot eliminate stress only learn to balance it and use it. Also to respond in away that is healthy

It's not always common sense to everyone...

I learned that conflict is easier to handle when I stay calm, listen, and try to understand the other person’s perspective. .

Coaching is about helping other rise to their potential.

I learned that effective coaching should be based on specific observations, clear feedback, open-ended questions, and follow-up rather than assumptions or criticism. I intend to apply this by making coaching conversations more focused and constructive.

Coaching is helping the team grow and being a boss is dictating 

Engaging in difficult interactions requires leaders to approach conversations with curiosity rather than judgement.  It is imperative that underlying issues are understood, roles within the conflict are clear and that perspectives are understood without bias.

 

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