Amelie Sanchez

Amelie Sanchez

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Activity

Engaging in difficult interactions requires leaders to approach conversations with curiosity rather than judgement.  It is imperative that underlying issues are understood, roles within the conflict are clear and that perspectives are understood without bias.

 

I can demonstrate greater empathy and curiosity by being more intentional about checking in with my team beyond the work itself. Before immediately focusing on a missed deadline, challenge, or performance concern, I can ask questions, listen for context, and seek to understand what may be contributing to the situation. I primarily work in a remote environment, so it is crucial that I create a space for connections that will allow for trust to strengthen whilst still allowing me to maintain clear expectations and accountability. 

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