What kinds of professional development activities do you participate in? What are some helpful resources for other faculty to use, or access information to complete their professional and faculty development requirments for their own institutions?

Helping people get an education can give them a second chance on life, a new start, and a better future. You are a part of that. You have a chance to touch students lives every day. You are in the business of changing lives.

If you are in the "Hello Zone" (within 10 feet) of a co-worker or student, smile and say hello. A polite greeting shows respect and kindness, which is the first step in good customer service.

Help your students create a sensory rich vision of graduation in the initial set up meeting.

Play relaxing music in the background to help ease potential stress and tension.

Increased attention equals increased retention. Let's share some ideas/examples of how to better focus on student success.

Set the stage for success. Turn your orientation into a graduation preview.

A customer oriented philosophy and attitude must be embraced by the entire administration, staff and faculty in all areas of school operations. The students need to know you care. If everyone in the institution is modeling good customer service to the students and each other, students will see that you all do care about their success.

Practice the "EduPreneurial Spirit". In your sector you not only educate but you are also part of a working business.