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Ask a question from your peers to help you in your professional work. Seek different points of view on a topic that interests you. Start a thought-provoking conversation about a hot, current topic. Encourage your peers to join you in the discussion, and feel free to facilitate the discussion. As a community of educators, all members of the Career Ed Lounge are empowered to act as a discussion facilitator to help us all learn from each other.

Know your Stuff

Every agent should all the campus information concerning programs, student success, student services, FA and etc. The agent need to have details concerning the information to provide to any students that would like to enroll.

Understanding the process

It is very important that a student must understand the enrollment process. Agents should take the time and go over all docs with students so they asked any questions or if they have any concerns.

Make the right choice

When taking to students you as an agent must make sure that you are not saying or doing anything unlawful. This matter can effect the college or school and your permit.

Word of Mouth

As an admissions representative, our school uses all of the advertising and marketing tools listed in the module but we have found that in our area, word of mouth is becoming our main lead source. Students talk to their friends and relatives about us and often times, we see those friends and family come in interested in programs we offer and usually enroll themselves. We have also found that even those students who have met with us and for reasons decided not to enroll, have been so impressed by our programs and our staff, they still refer friends and relatives.

Ohio vs. Florida

Does Ohio have the same type of Agent permit as Florida?

Can schools Marketing vary from one another?

Yes, they can. It is up to each school to determine what type of marketing is good for them. For instance one school may use TV or Radio for marketing. Another school may use flyers.

Clever idea!

I think a Resource Notebook is a really great idea. Compiling all of the tools you need into one notebook that you can reference is handy and will be very useful to make sure that you always stay in compliance.

Best practices

It was very useful to see some of the suggestion for how to remain up to date on the programs offered at your school. I like the idea of talking to instructors and gathering literature.

Good to know!!

This course was very important to me because it highlighted regulations which I know I will need to be very up to date on. It clarified what I can and can't say about tuition and refunds and any fees assocoiated with enrolling a student.

helpful

It is very helpful to know the topics that need to be touched on with the students. It is important to do this as the student is there.

Very Thought Provoking

Before I took this course I had no idea there was a difference between an Agent and a counselor. Without this course I may have made a big mistake and referred to myself as a counselor. This slip of the toungue could have caused some serious problems.

Terms

It is very helpful to me to have different terms identified. It allows for less confusion.

Higher Education in the year 2013 and beyond

I've spoken with a lot of students that complain a lot about needing to find a job more than they need to go back to school. I understand that not everyone is fortunate enough to maintain steady employment but what are some of the speaking points that you use to help convince perspective students that higher education is the best choice and investment for their future and their career?

3332-1-17-1(A)(10)

I noticed that an Agent cannot work for a school and a non-school employment agency. Is the main purpose of this rule to avoid an admissions rep from giving the impression about future employment options?

Telemarketing

Interesting, we have a telemarketing plan and I didn't realize that ours were actual employees of the school which they are.

Letting the Prospect Decide

As mentioned in the course thus far, I agree that it is very important to have a thorough understanding of the school you are representing. It is equally important that the representative’s knowledge and understanding is clearly and honestly communicated to prospective students. As a representative you should be presenting the options your school provides, and at that point it is up to the prospective students to evaluate whether attending your school is the right fit.

credits

how come credits cannot be transferred from to school to other?

Clarification of "approved" and "accredited"

I understand "accredited" but what are some examples or circumstances where "approved" would be used?

The importance of being current on school policies and proceedures

It is critically important to never misrepresent any aspect of your school. The Resource notebook is a an excellent resource, but it is only as good as the information maintained in it. Be sure that it always has the most current versions! How can you ensure version control?

Compliance and Staying up to Date

With rules and regulations ever changing, it is important to stay up to date on these changes. Attending meetings and reviewing the board website will help.