to know when rules and regulations are changed and where to go???

To keep me up-dated about new changes??

Licensing & Accrediation, Transfer of Credits, Meetings & Training Requirements

Educational Programs, Student Services, Advertising & Marketing

Admissions Requirements, Tuition & Financial Aid Assistance, Enrollment Agreement

It is important to understand what your institution offers and why. During an interview knowing everything that you institution does for a student is very beneficial. For example at my institution our career service department works very closely with our students. They start while they are in classes still by having workshops every month where the students come in dressed professional and they work on interviewing skills etc. Knowing that before hand can mean the world to someone.

Every institution's process is different. At my institution every program has a set of paperwork. We organize each program by colored folders. For example if I student was enrolling for Cosmo we know that the red files have all the paperwork for that program. As an admissions representative I have to make sure that each form is explained and signed properly. Once the file is complete then financial aid continues the process and the file ends with the Director who makes sure that everything is correct and complete.

Hello everyone! My name is Catherine and I am an admissions representative. Being able to enroll people into a program that is going to help them succeed in life is my motivation everyday. Just know that I am helping someone change their life for the better is a thrill and an inspiration. Seeing them in the classroom and at events and graduation is want keeps me going everyday. I absolutely love what I do.

We believe that an individual can learn certain skills and acquire knowledge from working experience. The Law Enforcement College will be offering an associate degree in Criminal Justice with two concentrations ion Cyber Crime Investigation Technology, and Homeland Security /Anti-terrorism. I have an extensive college experience for over a decade, including graduate credits in Criminal Justice. At the same time, I was working as a contractor for Homeland Security, Department of Defense, and Federal Aviation Administration for many years. Before you even start working, you have to go through active training in the classroom and then polish your knowledge while working in the field. From experience, if I compare the knowledge I gained by being a graduate student in Criminal Justice and my training and in the field, I would say that the knowledge gained is adequate in comparison. Unfortunately however, it is difficult to establish the perfect evaluation system and evaluation instruments to provide the fair and adequate level of credit acceptance.

How involved can an admissions rep become when it comes to financial aid?

I've found that Skype is a huge boon to us in terms of keeping things up-to-date. Being able to hold meeting without having to travel has helped tremendously.

Our policy is to mail a catalog to each prospective student when they request information from us. The online form they fill out includes a place to enter a mailing address. On occasion, the address is incorrect. If a catalog is returned by the postal service, we send an email (if an email address was provided) requesting an updated mailing address. In addition, we ask all tour attendees if they received a catalog, and we make them available during the tour to anyone who didn't receive it in the mail or who may simply want another one. This way, we make certain that all prospective students have posession of a catalog and have the answers they need at their fingertips.

Meetings are time when lots of information can be given and received. If there are any questions, suggestion, of comments about the admissions process and procedures this is a great time to do so.

It's imperative to know what your school offers and how it's going to benefit your customer. I think product knowledge is the key to success in this industry. No one wants to feels as if they are being SOLD.

I understand that all enrolled students get a catalog/handbook, but do I give a prospective students that only wants information a catalog also?

Is the resource notebook for personal use? Can this information be shared with prospective students?

I read up on our organizations newsletters. ACICS, FAFSA, DOE, SEVIS and several other oraniztions. Right now the federal government are making so many new laws and changes to college with title 4 loans that we are having to do a complete over haul of every area in every department in the College. ACICS is adopting and implement major changes in the way course work is now determined and the number of class hours, study hours it takes to make up the credit hour. We have to look at students standards of progress to see if they are on financial warning or finacial probation. There are appeals and needed documentation for poor performance in the area of finacial probation and standard of progress. Daily reading of the regulations and all the news coming for the federal goverment is a must now to keep up with if you want to be sucessful and not be shut down for not complianing with the new regulations.

I knew the founding official. I am on the board of directors. I have been here for 34 years now and have worked almost in every area there is. I understand the daily, monthly and yearly operations. I have dealt with students as a Dean's Assistant and I am no in admissions assisting prospective students in their choice of program study. I have been assistant to both the corporte and President of the college. I have been the accountant. I have a well rounded knowledge of how this non for profit business works.

1)What are your thoughts and feelings about the Agent's requirements now that you have almost finished this course, compared to when you started? I have to say that comparing my past experience with a postsecondary education institution where I was not presented this amazing course, I can see how valuable all this information can be for us Admissions to understand not only the impact we have on others, but the value the postsecondary I work for cares for their employees. The requirements are crystal clear, however we must never forget to refresh from time to time what it is that we do. I can sincerely say that I have gained excellent bit of information and learn that will allow my growth here and become an excellent admission representative! 2)How does Commission for Independent Education requirements affect how you perform your job as an admissions representative or agent? The Commission for Independent Education requirements is extremely important. I can compare it to the little kids when they need that structure that they crave. I believe that the Commission set the boundaries, set the expectation with clear guidance so the message is clear to every postsecondary institution and we are all in sync! We have to remember that compliance is the important key, and the licensing plays an important role on the compliance factor on each postsecondary education institution. 3)What meetings do you attend to learn more about your job, admissions policies, regulatory requirements, and your institution? So far I have not experienced an outside meeting like other peers that I have read here today. However, I had the experience to attend yearly meetings in my previous postsecondary institution. Also, once the Department of Education and/or regulatory agencies come with updates/changes I am to attend those meetings as well. Outside of the ones mention, I get probably a once per quarter staff meeting to attend and get information on new actions, implementation that the campus need to incorporate either for attrition, policies, procedures, etc. These staff meetings (if necessary) will be as often as necessary.

My overall knowledge about the institution I am currently working on is so far on point. However, coming from a different institution, procedures, verbiage, and actions/behavior is where I see myself learning new things each day! Having said that, I am thankful that the team has been welcoming and forthcoming as to “do’s and don’ts”, and I know I can count with my director. Also, the offering in programs are different than my previous institution, so you can see myself taking home my binder with the programs offered at my campus to learn the classes offered and key terminology not known for me in the past. Why I take “work” home? Well, I want to make sure I have the ease of conversation and knowledge. You want to make sure that when you meet with a potential student, you can be clear, honest when presenting the program. Also, you might find a potential student that has done his/hers research of the program (if they are really passionate about it), and if you do not understand the program offering, curriculum and other information pertaining to that program. You might face the situation that a student has more knowledge of this, and he/she may feel our school is not apt for their inquisitive self. I have a saying, and that is to make sure each day when I leave my work I can circle back around and have a “learn of the day”.