Retention and attrition for every institution is determined by the culture, commitment and accountability of all departments and personnel within the institution as a whole.  As an employee of any school, that person is accountable for allowing and promoting a healthy learning environment.

Recognizing signs of Academic Erosion and Stagnation early is essential to intervening before students disengage.

I intend to apply this by being more proactive in identifying early signs of academic or behavioral struggles.

I intend to apply this knowledge by focusing more on setting clear, realistic expectations from the very beginning of the admissions process and ensuring consistent support throughout the student journey.

Retention is not just about keeping students enrolled, it is about engaging them, supporting their goals, and creating a consistent, positive experience that reinforces their decision to stay.

Teamwork, makes the dream work! or Working together, works!

In reading this section, no matter what our outlooks are, students come first, and we (professionals) are to treat each student one-by-one with VIP service! That's all!

In reading the section, customer service is everyone's role when working with students. When we offer excellent service the business will be successful!

In listening to this module which includes a Model, Mentor, and Monitor- each M adds an opportunity to be successful in post-secondary education. I specialize in all three. I share with my students that if you want to be somebody, if you want your career goals to take off with a mindset to graduate, then we must make it our best attempt to Model those sources, learn with a Mentor, and Monitor your progress. With this said, students open themselves to start strong and finish strong!

In listening to this segment, tools for success regarding retention has to be the pivotal point of how we brand our institutions. As professionals, we cannot allow ourselves to let retention challenges keep our students from seeking their educational goals. For example, it begins with admissions. An effective admissions department controls retention. Admissions counselors are consultants for perspectives students who want a career. This includes qualifying them to seek if s/he will be a fit for your brand. Admissions and success coaches are twins and must be in sync with each other with prospect students.

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