It does take a village to have an effective outcome. Its an amazing resource when we all can come together to assist the being in a positve outcome.

It is great to be involved in the orientation process, to ensure unity among the team and display we are here to help students succeed.

Orientation is important for setting the foundation on how we tend to guide our students.

What I've learned so far is concepts not only to help students but also even in a work environment.  Just being supportive and providing clear efficient information. I find that clarity helps with retention.

Learning to be flexible and adaptive to students' needs is a great way to ensure success in any institution. 

Building up a team will result in better customer service. 

Team work is essential to the success of an organization. Negativity can't be allowed to fester and ruin the culture. 

The rapport has to be positive to keep students motivated and engaged. 

HABES and blind spots are barriers to education.

The image of the institution should go just beyond pictures and testimonials. Processes should also be a part of it. How is the admissions process streamlined to make it easier for the student to apply and be accepted? Is the acceptance process smooth and efficient? What about student services? Instruction and grades? It is easy to paint an image of what could be possible at a university, however, there needs to more substance to the processes to make the students feel they bought into something valuable.