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5 minutes of a bad day can ruin the whole day. Try to turn that into a positive.

Emotional Intelligence is just as important as intelligence.

Customer Service goes a long way.

Engaging with students across campus can make a big impact on them.

A lot of resources and ideas were presented on this module. First to tackle for us will be developing a system to connect students with each other for carpooling.

I really like the perspective of moving on to a different aspect of the problem after every question or two. Keeps the conversation productive.

School culture plays a vital role in student retention, changing a checked-out student's mind is difficult. The student might change their mind to stay at that moment but will always think of options to drop. Student appreciation and giving student support is a big help in student retention.

Just like in any relationship, every party wants to be heard and seen. Same goes for the student faculty relationship, student should feel that the school is their safe space and here they are seen and heard, not judged.

When a student add's education to their schedule, it can become overwhelming and expensive. The student will try to drop out of school, to save that student and making sure that the student finishes what they started becomes the whole school's responsibility. Admissions, play a huge part because they were the first face that the student got to know and became comfortable with. It becomes, the educations responsibility to know the student and what can help the student succeed and also what huddles the student can potentially cross that can prevent the student from reaching the finishing line. Knowing your… >>>

It's important to check in with students during the first week to see how everything is going. This helps solidify the support that they have in the school.

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