Compliance is an ongoing mandate that must be met with the latest information and understanding of current requirements. This group is for educational professionals who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance.


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The Admissions Process and Paperwork | Origin: CM201 | New comment by Mauren Marrero

  This module is a great reminder about all the important aspects related to tuition, enrollment agreement, admissions requirements, and the need for a very organized, detail-oriented, and...

Admissions Staff Training Program | Origin: CM201 | New comment by Mauren Marrero

The modules and the structure of the course are great and very informative. Staying informed and up to date with Admissions Policies and Procedures as well as with all requirements by...

Prospective Student Interactions | Origin: CM102 | New comment by Wendy Hill

I believe thst the informstion about the solicitation for student was interesting especially where we are not able to solicit. Wasn't aware of Job placement requirements. But, all and all these rules...

Doing the Right Thing | Origin: CM102 | New comment by Wendy Hill

This was quite informative about rules in place for SPAM correspondence and how they apply to the schools reaching out to students regarding finance. Also, guidelines for running institutions like...

Admissions Staff Training Program | Origin: CM201 | New comment by jeff purcella

a lot of information. very informative as a 1st time admin

The Admissions Process and Paperwork | Origin: CM201 | New comment by LaQuita Williams

In this module, I learned about financial aid and the important role of paperwork in the admissions process.

Admissions Staff Training Program | Origin: CM201 | New comment by LaQuita Williams

I have gained an excellent understanding as a first administrative representitive.

Admissions Staff Training Program | Origin: CM201 | New comment by April Johnson

As a first time admissions Rep, the course was very informative, it gave me an understanding of the importance of knowing Florida statuses as it relates to learning at an independent institution. It...

Create Transparency: Marketing and Disclosures | Origin: CM104 | New comment by Regina Barnette

I like that we were able to learn more in detail about protocol for disclosures.   

Fulfilling Ethical Responsibilities | Origin: CM104 | New comment by Regina Barnette

My favorite part was the forum on the Mystery Shopper. I like when it states when dealing with students and prospects you should always do the right thing no matter who it is. Also, when they talked...