Compliance is an ongoing mandate that must be met with the latest information and understanding of current requirements. This group is for educational professionals who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Admissions Staff Training Program | Origin: CM201 | New comment by Devanne Perez

I learned about the importance of understanding the rules and applying them. Organization is something I see is going to be big in this position and I will keep on my documents and files!

Overview of Title IX and VAWA | Origin: CM140 | New comment by Georgiana Bougher

It is unfortunate that there is a need for such laws but reality dictates the need to provide all students with a safe learning environment.  It is important to set standards in the classroom on...

Staying Up-to-Date and Compliant | Origin: CM201 | New comment by Karen Osterberg

It is important to stay up to date and know where to locate important information  

Understanding Your Institution | Origin: CM201 | New comment by Karen Osterberg

Advertising varies at each institution, but it is important to be aware of what your institution is using each month.   

The Admissions Process and Paperwork | Origin: CM201 | New comment by Karen Osterberg

It is very important to provide accurate and thorough information to students regarding all costs, financing and what is available to them from the institution to pay for their program.   

The Admissions Process and Paperwork | Origin: CM201 | New comment by Luis Castillo

Very important that prospective students don't just sign forms for signing them. They need to understand what they are signing. When things are clear from the begining everything runs...

Admissions Staff Training Program | Origin: CM201 | New comment by Luis Castillo

I've been doing admissions for 16 years and it's always good to get a refresher.   

Admissions Staff Training Program | Origin: CM201 | New comment by Karen Osterberg

This module has been very thorough in providing specific information.  I've been in admissions for a long time and this training refreshes the importance of our responsibilities when helping...

What Is MY Role? | Origin: CM251 | New comment by Thomas Teeguarden

Being kind and treating all our students with respect and care is key. To all things in life.

The Accommodation Process | Origin: CM251 | New comment by Thomas Teeguarden

I agree there is no one size fits all and staff should be open to individual request, and the UDL on campuses is a great idea and should be used more often not just the impaired or handicap people,...