Compliance is an ongoing mandate that must be met with the latest information and understanding of current requirements. This group is for educational professionals who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance.


Join Group

Misrepresentation | Origin: CM107 | New comment by Marcia Tillotson

I learned how superlaitves may give the wrong impression and can even be considered a misrepresentation.  Avoiding the use of superlatives and using only facts is a better choice.  

Disclosures and Representations | Origin: CM107 | New comment by Marcia Tillotson

I learned that instructors are the direct representations of the school and as such must be well versed in school policies as well as general information regarding admissions and trasnsferability of...

Create Transparency: Representations | Origin: CM104 | New comment by Katheryn Bugarin

Transparency and accuracy of information always build trust with prospective clients/students. Thus, employees should be mindful of what they say all the time since they represent the...

Legal Obligations and Opportunities | Origin: CM251 | New comment by Todd Cellini

I have learned a new accomodations for Asperger syndrome, behavior contracts.  

Admissions Staff Training Program | Origin: CM201 | New comment by Candace Smith

I have worked in Admissions for a number of years now, however I am always able to pick up at least a couple of new pieces of information & guidance each time that I complete one of these...

Understanding Regulatory Oversight | Origin: CM107 | New comment by Marcia Tillotson

I learned how important it is to understand and to be able to comminicate to students why regulatory insight is so imperative to quality education and to their experience with the school's...

Compliance versus a Culture of Compliance | Origin: CM107 | New comment by Marcia Tillotson

I learned the difference between just being compliant and really embracing compliance for the correct reasons.

Create Transparency: Marketing and Disclosures | Origin: CM104 | New comment by Katheryn Bugarin

Failure to provide or communicate accurate Disclosures will place your employment and institution at risk. Students need to have a clear understanding on the concept of the disclosures to come up...

Institution Activities | Origin: CM102 | New comment by DeAndre Clements

While all aspects of the module was informative, I was most intrigued by the area that provided information on publications. (i.e. the catalog and student hand book).  It was interesting to see...

Wow,Great information | New blog by Diana Perez

You are probably thinking that there is much to learn in your job as an admissions representative, Agent, or recruiter. You need to know the rules that affect you that are required by the Florida Comm...