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I work as an Enrollment Advisor and this module has given me a better understanding of the Admissions Staff Training Process and why it exists. 

I am looking forward to learning new updates!

Creating action plan

Understanding the structure of the institution and the programs offered very well is essential for the admissions representative. Information such as transfer of credits and other criteria is usually a topic in which questions arise from potential students.

The marketing strategies used by the institution are important and it is necessary to know them very well, as well as the different services provided for students in order to provide accurate information.

I appreciate the  knowledge of risk factors, both for educating students as well as my own children.  The fact that the post-trauma victim response can mimic the appearance of "lying" is a powerful piece of knowledge and invokes the need to change opinions on nonverbal cues in these situations.

I like knowing that off campus crimes are still reported and investigated, since they can still have a significant impact on the lives and learning abilities of the students.

I appreciate knowing how to report incidents, should a student come to me with an issue.

I am glad to know of both the Clery Act and VAWA, and how they work together in combating violence.  

I learned that in certain situations personal information of the students will have to be shared with authorities. 

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