In this module, we reviewed the importance of staying up to date and familiar with the policies within your institution and any accrediting bodies with which your institution is aligned. Regular training supports you in your role and keeps you knowledgeable as you continue to work with students. The cadence of training may be outlined by your department or regulated by an accrediting body.

In this module, I learned the importance of networking within your institution. Departments such as Career Services, Student Services, and Marketing play a vital role in the students’ journey. Being familiar with others within your institution can create channels of knowledge to support your role in admissions. 

In this module, I learned that effective transparency aligns with compliance. It is essential to maintain accurate documentation on new students and provide them with all necessary information to enable them to begin their program. Key information, such as program cost, duration, and expectations, should be shared with students prior to enrollment and the start of classes.

In this module, I learned that additional training may be needed beyond your school’s new hire training to become an enrollment counselor. These trainings may include compliance training for specific states, such as Florida. It is important that an enrollment counselor successfully complete all required training and remain current on any updates that impact their service, knowledge, and compliance while working with students.

Good to know about Soloman Act, FTC, SEVIS, HIPAA, and other regulations that may or may not be in sync with FERPA. 

It's very helpful to have knowledge regarding student's industries. It very important to have a chart or general info available when speaking to students. Regarding credits, each institution has polices regarding the number of credits that one can transfer. The institution must disclose information to students and usually a disclosure is placed in the catalog. Students must be informed on whether the transfer credits will be transferred over. Students may have to provide their transcripts to the institution that they want the credits to transfer to. 

Great ideas on best practices on security, hiring, training. Learned an interesting Byte about a president!

It is important for the institution to have important documents available such as policies and procedures. There are a lot of important departments such as student services which provide assistance to students. Institutions use different forms of advertising such as flyers, ads, and more. A lot of institutions offer some type of graduation ceremonies at different times of the year. Our job description, polices, and even procedures can be found in out employee handbook. 

It is essential to the students to make they feel seen, heard, and welcomed at every step along the journey.

What I learned in this section is that admissions requirements must be stated in the catalog. All program lists must include the programs requirements. The catalog may display information pertaining to the institution such as calendar, institution history, and\or other important information. The enrollment agreement is something that is required and must be signed. It must be signed by student, and/or legal guardian. The institution supplies the enrollment agreement to the student. There are a lot of forms that are associated with the admissions process that need to be completed and signed. These forms are required.