The importance of following state rules, how to use marketing and social media tools.

Be transparent and do not promise things to the students that q=we can guarantee will happen in the future. We can give the information and guide them

It is important to have in the company the rules well define in order to comply with the regulations and give the correct information to the customers.

Knowing the regulations and programs is key to providing the best possible service.

I have learned about policies, credit transfers and I'm aware now that we need to be checking CIE web every month to see the new updates.

Have a clear vision of all programs and methods to give multiple options to the students.

Use a checklist to be organized and have all documents in the same way. 

It is important to have a team that is well familiar with the entire admissions process and is also knowledgeable about the laws of the state of Florida.

I have learned that it is important to have good intake training for our employees, so they can meet the requirements of our students and can answer questions and concerns without giving incorrect information.

I have learned that despite the objective we have to enroll a specific number of people, meet some personal goal or goal imposed by our supervisors, we must always follow the rules and not agree in negotiations that may affect our reputation and that of our company institution in the future.