Challenges in the workplace occur on a regular basis.  Professionals need to be able to meet the challenges and develop strategies for resolving the challenges in ways that do not distract from the mission of the college.  This group is for professionals who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Burnout | New blog by Antonia Forney

I plan to sit down and identify the areas that need to be changed within my work and home life, to avoid burnout.  I will no longer ignore those feelings, but address them to be able to be my be...

Box Breathing for Health | New file by Yvette Prior

Box breathingm also called square breathing - can help with stress release   

Managing Stress | New blog by Debbie Glines

Find hobbies I enjoy. Keep praying.

Manager's Performance | New comment by Timothy Berry

Most of this is common sense, proper etiquette, and respect toward others

Being the boss | New blog by david nagus

Anytime you are a manager or supervisor and have responsibilities your behavior is reflected on your employees if you exhibit bad behavior so will your employees

Meditation works | New blog by Jocelyn Simpson

As a professional who also suffers from an anxiety disorder and PTSD, even minor stressors can send me spiraling.  Having a good support network and access to healthcare is huge, but in the small...

Manager's Tip | New blog by Avikash Lal

Always listen to an employee, understand what they are trying to state. Repeat it back so they hear that you understand, then provide your own thoughts on the issue. 

Common Sense | New blog by Deidre Yarak

Most of this is common sense, proper etiquette, and respect toward others.

Learned lessons | New blog by Daniel Hernández Jiménez

It's a very good tutorial. I learned about tres key aspects  of self improvement: The necesity to know our strenghts and weakenesses, the importance of ethics standars and the impact of our behab...

Leadership | New blog by Bernard Palka

Leading by example is the best form of leadership..I have always looked up to leaders who work right along with you..Setting a good example is the way to get respect..Positive attitude makes for a pro...