Challenges in the workplace occur on a regular basis.  Professionals need to be able to meet the challenges and develop strategies for resolving the challenges in ways that do not distract from the mission of the college.  This group is for professionals who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Develop where you are | New discussion by Rita Shertick

Best choice seems stay where you are known, and find mentors in your company

Know your bosses strengths and stretches | New blog by Rita Shertick

It is always a good practice to be aware of how to best approach a supervisor.

Good ethics at work | New blog by Rita Shertick

The manager sets the tone for the dept. A manager with a strong work ethic shows by example how the employees are expected to also act.

Learning to model and setting specific goals | New blog by Edna Zhang

The realisation that people follow what is modelled for them is a fundamental yet often overlooked truth. This makes me catch myself in moments where I may have fallen short of being an example that I...

Dealing with job stress | New comment by Jo Ann Roberts

The day is what you make it.  I pray each day that God will guide me through the day with positive attitude.

Be honest with self evaluation | New comment by Jo Ann Roberts

Taking the time for self-evaluation of yourself helps to know your strengths and weakness so that you can pat yourself on your strengths and know that weakneses are not all bad.

Managing your work | New comment by Jo Ann Roberts

I learn from other instructors with their inputs in teaching the students.  Sharing with others you can learn different teaching styles

Prioritizing | New comment by Jo Ann Roberts

I try to prioritinze in teaching and my personal life.

My Action Plan | New comment by Jo Ann Roberts

Reply to Jo Ann Roberts's post:

My Action Plan | New comment by Jo Ann Roberts

I  spend alot of free time in our back porch, listening to birds,ect.