Challenges in the workplace occur on a regular basis.  Professionals need to be able to meet the challenges and develop strategies for resolving the challenges in ways that do not distract from the mission of the college.  This group is for professionals who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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Goals are GREAT! | New comment by Michael Pair

Before starting this program I had a problem understanding goals and how to set them. I was asked to set goals and how I would acieve them, but did not put much thought into them. This program has...

Managing Stress | New blog by Kia Green

Take one day at time. Work on what you can change and let someone else take care of what is out of your control.

Stess | New blog by Heather Burton

Taking care of the body helps reduce the effects of stress. 

how to overcome strees | New blog by Wallace Armstrong

I find that if i leave the situation i can reasse what the problem is

Handling Stress | New blog by Linda Haynes

Short, module somewhat hard to manage but offers good advice.

Terrific Module | New blog by Linda Haynes

Long but really some great ideas.  Very down to earth strategies for managing one's own attitude and energy. Linda Haynes

Addressing the back of the classroom | New blog by Rosemary Bell

I have utilized some of the strategies discussed with some success...i.e. Breaking students into small group activities, walking to the back of the classroom. I may try to reassign back row to the fro...

Stress | New blog by luz jaime

Understanding stress wow

perfect exemples | New blog by luz jaime

Realistic to the job

Action Plan | New blog by Steven Newton

Self Assesment is a key mangerial tool which should be used by everyone.