Challenges in the workplace occur on a regular basis. Professionals need to be able to meet the challenges and develop strategies for resolving the challenges in ways that do not distract from the mission of the college. This group is for professionals who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape. Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance.
Manager's Performance | New comment by Timothy Berry
Most of this is common sense, proper etiquette, and respect toward others
Being the boss | New blog by david nagus
Anytime you are a manager or supervisor and have responsibilities your behavior is reflected on your employees if you exhibit bad behavior so will your employees
Meditation works | New blog by Jocelyn Simpson
As a professional who also suffers from an anxiety disorder and PTSD, even minor stressors can send me spiraling. Having a good support network and access to healthcare is huge, but in the small...
Manager's Tip | New blog by Avikash Lal
Always listen to an employee, understand what they are trying to state. Repeat it back so they hear that you understand, then provide your own thoughts on the issue.
Common Sense | New blog by Deidre Yarak
Most of this is common sense, proper etiquette, and respect toward others.
Learned lessons | New blog by Daniel Hernández Jiménez
It's a very good tutorial. I learned about tres key aspects of self improvement: The necesity to know our strenghts and weakenesses, the importance of ethics standars and the impact of our behab...
Leadership | New blog by Bernard Palka
Leading by example is the best form of leadership..I have always looked up to leaders who work right along with you..Setting a good example is the way to get respect..Positive attitude makes for a pro...
Best Practices, success and challenges | New blog by Barbara Anthony
As an instructor , It is very important to become an active listner and not just to answer question, but hear the students. The non verbal cues are also a great tool for hearing students out. It is a...
Setting Goals | New comment by Barbara Anthony
Setting goals is important. I found the information helpful in organization and prioritizing work
Stress | New comment by Sharon Sims-Drew
Stress at work can cause a lot of sleepless nights so, I got a pet dog. I named her Pumpkin and she also is causing stress in a good way. Job stress I've learned not to take home with m...