College student populations are becoming more diverse.  The range of diversity among current students is wide thus requiring all college personnel to become familiar with how each respective population group needs to be supported to achieve their career goals. This group is for all college personnel who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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The Diversity in “Diverse” | Origin: ED137 | New comment by David Breen

Including everyone (males and females alike) is very important in our mixed gender classrooms that still tend to be male dominated.  It is important to not make the female students feel...

How ELL Students Learn | Origin: ED202 | New comment by Mary Hawkins

Faculty can help students increase their comfort level in the classroom by using humor and engaging students. When ELL students are more comfortable in a classroom, they have more skill in using...

English Language Learners (ELL) | Origin: ED202 | New comment by Mary Hawkins

It may take years for English Language Learners to master the English language.  

Building Cultural Competency in Instructors | Origin: ED404 | New comment by Ora Robinson

I learned things I already knew about myself. I do have unconscious bias and have tracked where it originated.  Where? family, environment, societal norms.  I identified a bias a couple of...

Respecting Diversity & Cultural Differences | Origin: ED202 | New comment by Ora Robinson

It is clear that ESL learners have special considerations and I will always remember this and continue to facilitate all learners who have communication challenges with English.  

Assessing ELL Students | Origin: ED202 | New comment by Ora Robinson

This was a good module as the prior.  I already incorporate these strategies.  It is quite enjoyable to see the light bulb goes off.  It takes patience on the instructor to be familiar...

Learning Strategies for ELL Students | Origin: ED202 | New comment by Ora Robinson

These are excellent strategies depending upon the course of study.  For example, nursing students have a rigorous undergraduate process to prepare them to meet the demands of the nursing...

How ELL Students Learn | Origin: ED202 | New comment by Ora Robinson

I have worked with a diversity of ESL learners over the years.  I offer additional interaction to help facilitate their learning and help them feel comfortable.  I have found some would...

English Language Learners (ELL) | Origin: ED202 | New comment by Ora Robinson

The question becomes is this considered a disability? Are we saying one size fits all.  I"m asking because I have taught strong ESL learners and some not so strong as our English speaking...

English Language Learners (ELL) | Origin: ED202 | New comment by Ora Robinson

I learned that ESL learners have special considerations due to their lack of English proficiency.  The question becomes if the pre-requisite of a program required English proficiency (nursing...