It is critical for instructors to model professionalism to their students and all others with whom they work.  As role models for their professional area, instructors set the standard for the professional conduct that their students need to acquire. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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ED115 People Skills - Flash video not playing | New discussion by Charles Dye

Hi, The ED115 People Skills Flash video won't play. It just spins and spins. The videos before and afer play just fine. I've tried reloading the page. Closing the page and re-opening it. Nothing see...

Positive feedback | New discussion by Monica Gill

I believe giving feedback is very important in the classroom. I try to give positive feedback as much as I can because we also need to encourage our students to want to continue learning.

10 characteristics of professionalism | New file by Marcela Guzman Galan

A short list of professionalism characteristics.  This is the source of the list:  https://smallbusiness.chron.com/10-characteristics-professionalism-708.html

Soft Skills | New comment by Joan Darienzo

I believe soft skills are so important in the work place today.

Self Control | New blog by Ahdy Rofaeil

My lifelong experoience of 60 years proved that self control is the first & foremost skill in interpersonal relationships.

Critical thinking | New blog by Ahdy Rofaeil

The insturctor should master this skill before addressing it to the students. He/she should ask challenging questions to stir the students to think & interact. I totally agree on the open-ended qu...

skills | New blog by David Horton

it had a lot of good info

Useful class | New blog by Fengyu Song

Thanks for providing this course.

Cosmo Kids | New blog by Janice Aguon Baker

As i continue to shape the cosmetology program, I will be more mindful of how to curb their active and creative minds!  Sometimes millinilles are so oblivious they tend to forget the value of res...

Writing | New comment by Antonio Macaraeg

I agree. We continue to be lifelong learners...