Student retention is a must for not only the success of students but also for the success of colleges.  The more students feel a part of the learning process the more they will be engaged in learning and higher the retention rate will be. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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General Strategies for Student Retention | Origin: ED102 | New comment by Robin Davis

Being involved, creative, and attentive to the different learning styles and needs of students can assist a instructor is laying a environment for active participation and knowledge...

Motivating Your Students | Origin: ED102 | New comment by Thelma Ailsworth

Reiterate that learning is a process and a life long.  Encourage students to focus on content at hand.  Sharing that both instructor must be willing to seek answers.  As an...

Keeping Your Focus on the Students | Origin: ED102 | New comment by Thelma Ailsworth

Planning is key!  You don't have to be an expert...just be willing to organize, strategized and be flexible.  More importantly believe in the work/process of assisting students in their...

General Strategies for Student Retention | Origin: ED102 | New comment by Thelma Ailsworth

By keeping a student engaged, you assist them in learning and participating at all levels they're capable of.  Creating an environment of inclusivity.

Keeping Your Focus on the Students | Origin: ED102 | New comment by La Shonna Guster

The importance of motivation and enthusiasm and how it applies to learning for adults

Keeping Your Focus on the Students | Origin: ED102 | New comment by Sharon Acord

Confidence, enthusiam and keeping my my attaention on my sutudents is very imperative.

Understanding Student Characteristics | Origin: ED102 | New comment by Sharon Acord

I've also learned the importance of seeing things from both perspectives as an indtructor as well as a student.

Student Customer Service | Origin: ED209 | New comment by Angela Williams-Johnson

I never really like to refer to sudents as customers, simply because of the thoughts that come with that. We tend to cater to instead of educate and correct behavior. 

Two Main Issues: Security & Autonomy | Origin: ED112 | New comment by Terri Stoner

Great tips on how to positively address students when they give a wrong response.  Also, how to give students control over the sequence of the activities, group and talking and choose.  

Understanding Student Characteristics | Origin: ED102 | New comment by Terri Stoner

I liked the idea of looking at the extrinsic enviorment as if I was the student. I am going to pay more attention to the labs and classrooms I teach in.