Transformative learning styles allow the student to set their own goals and achieve them in a self-paced atmosphere. Allowing self-teaching for those students who possess the required motivation and aptitude is a positive method of engaging them with the course material. 

Leading by example, doing demonstrations, and advising students on an individual basis sets a tone to the classroom and is key for the overall development of the student.

Paraphrasing and passive listening are key tools in making your students feel heard.

I disagree with the sentiment that students should be treated as customers. Especially in the younger adult learning environment, my experience is this shifts the focus from education to profit. Focusing on the quality of the education or the course as a whole will return positive reviews, and make students more likely to recommend the course to others.

Students have their own individual reasons for continuing their education. Each student has different challenges that they face. Focusing on the challenges that can be changed or eliminated can improve retention while showing empathy towards the challenges that cannot be mitigated.

Giving real world examples of the application of knowledge taught in class seems to motivate those students who are not exactly sure of the path forward. Intrinsic and extrinsic motivation must be used accordingly in each students' given situation.

knowledgeable

very knowledgeable

Very knowledgeable 

Very Knowledgeable