Student retention is a must for not only the success of students but also for the success of colleges.  The more students feel a part of the learning process the more they will be engaged in learning and higher the retention rate will be. This group is for educators who aspire to discuss and master the competencies necessary for exemplary performance and top customer service in a dynamic, rapidly changing higher education landscape.  Group members share best practices, ideas, thoughts, reflections, and resources to help colleagues across the globe improve performance. 


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General Strategies for Student Retention | Origin: ED102 | New comment by Joel Guevara

It is importance to understand and know the difference between different type of learners in your classroom. Adult learners will relate their experience, while younger learners without experience...

what is help | New discussion by Leslie Klinke

help is understanding

Understanding Student Characteristics | Origin: ED102 | New comment by Joel Guevara

The importance of connecting what they are learning to their career goals, it will give them motivation for really paying attention to the subject at hand.

Understanding Student Characteristics | Origin: ED102 | New comment by Ty Boomershine

Course goals are important to discuss  

Student Customer Service | Origin: ED209 | New comment by Michael White

Models of students as customers derived from buisness culture are not appropriate for students.  Instead, education needs a customer focus in order to meet the needs of students for quality...

Increasing Student Retention by Flipping the Classroom | Origin: ED410 | New comment by Andrea Martinez

I found out that I have been flipping the classroom for some time now.  But I didn't have the fondamnets so clear as I have now.  Having more tools for the preparation of the class, makes a...

Motivating Your Students | Origin: ED102 | New comment by Jessie Hoover

It is important to find ways to motivate students. Students also benefit from instructors that understand the challenges they face in attaining an education.

Keeping Your Focus on the Students | Origin: ED102 | New comment by Jessie Hoover

This section has great information on how to engage students in the learning process.

General Strategies for Student Retention | Origin: ED102 | New comment by Jessie Hoover

I enjoyed the discussion of potential ways to engage students in the classroom setting. Adult learners have competing priorities and need engaging content.

Understanding Student Characteristics | Origin: ED102 | New comment by Jessie Hoover

It is important to understand that our student population is diverse. While students have diverse needs, they all need to have the same baseline understanding of the material at the end of class.